Ina Dewar
Hampton,GA
Summary
Resourceful business professional with over 20 years of experience in administrative and management roles. Excellent organizational skills and a keen eye for detail. Excels in prioritizing tasks and multitasking in fast-paced environments. Committed to driving continuous improvement by proposing enhancements to processes and procedures, resulting in improved workplace efficiency. Skilled in managing change and navigating transitions smoothly, fostering a productive work environment.
Overview
37
37
years of professional experience
Work History
Office Administrator
ACTS Aviation
04.2014 - Current
- Reviewed, verified and submitted timekeeping information for accurate and efficient payroll processing for all South Region Employees' timecards.
- Recruiting and setting up interviews for ATL/MSY/IAH/CLT/MCO/EWR as needed; Travel to regional operations conducting job fairs and interviews; assisting with pre-employment security screening.
- Responsible for generating all packets for new hire onboarding and assisted management with orientation, to ensure all form are filed out correctly.
- Provide full administrative support for management, creating and modify documents using Microsoft Office Programs.
- Audit and create SIDA Badge and Fingerprint Application for all new hire employees as well as all employees SIDA Badge Application and custom seal before their expiration date.
- Maintained a well-functioning filing system, conducting periodic audits to identify expired documents and discrepancies that required resolution.
- Maintain and order all office supplies, make sure that the operation have the proper supplies to function, including providing employees with uniforms and shoes to do their jobs effectively.
- Make sure all vehicle permits are up to date and send all vehicle invoices to accountant for processing.
- Compile all flight information from GSPS and Flight Tracker maintaining accuracy and compliance, reporting information to Regional Manager for all units.
- Ensured and maintained all security related records as indicated by local airline customers.
Security Coordinator Lead
Gate Safe
10.2013 - 04.2014
- Inspects airline equipment and checks for any unauthorized items, oversees inspections and activity of security coordinators.
- Observes and monitors unit activity and facility surroundings when not performing inspections duties.
- Initiated investigations into security breach events, analyzing findings to determine cause and develop preventive solutions.
- Established a strong security culture by promoting vigilance and fostering collaboration among employees.
- Contributed consistently to the development and improvement of company-wide security policies, upholding best practices in all aspects of work.
- Ensured compliance with safety regulations by conducting regular audits and addressing any identified issues.
Intake Coordinator
Assured Care Home Health
01.2000 - 08.2013
- Managed all aspects of the patient referral process including establishing and maintaining positive relationships with patients and referral liaisons.
- Managed and verified patient information and insurance authorization.
- Assigned patient referral to appropriate staff member, entered all patients information into database system.
- Ensured compliance with all state, federal and JCAHO referral/intake regulatory requirements, maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Mediated all patients request, complaints and concerns, creating collated bi-weekly referral statistics reports.
- Ordered and kept inventory of all medical/office supplies.
- Responsible for maintenance of accurate office records, including personnel files, with full confidentiality as appropriate and required by law.
- Contributed to a positive work environment through effective teamwork and open communication among colleagues, trained, coached and mentored staff to ensure positive working environment.
Office Manager/Biller
First American Home Care
02.1995 - 01.2000
- Facilitated smooth operations by efficiently answering multi-line phone system, handling incoming mail, emails and visitor inquiries.
- Created and transmitted billing for all Medicare and BCBS patients, identifying, researching and resolving billing variances to maintain system accuracy and currency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records, including entering patient information into homepro database system.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Verified and submitted timekeeping information for accurate and efficient payroll processing for all staff members.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Administrative Office Assistance
Hutzel Hospital
01.1988 - 02.1995
- Entered schedules for nursing units into computer system.
- Called all nursing units for attendance at beginning of each shift.
- Signed out morgue keys and released bodies to funeral homes.
- Called for per diem staffing when units were short of staff.
- Distributed mail to nursing management mail boxes, as well as distributed bi-weekly payroll checks to staff.
- Provided administrative support to all nursing units managers and performed other administrative duties as assigned.
Education
Bachelor of Science - Business Management
University of Phoenix
Southfield, MI05.2008
Skills
- Exceptional communication and customer service skills
- Pre-Employment Screening and Onboarding Management
- Recruitment and Talent management
- Administrative Support/Office Administration
- Payroll/Billing Administration
- Superior leadership and coordinator skills
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook
- Proficient in Kronos, UKG and other software programs
Timeline
Office Administrator
ACTS Aviation
04.2014 - Current
Security Coordinator Lead
Gate Safe
10.2013 - 04.2014
Intake Coordinator
Assured Care Home Health
01.2000 - 08.2013
Office Manager/Biller
First American Home Care
02.1995 - 01.2000
Administrative Office Assistance
Hutzel Hospital
01.1988 - 02.1995
Bachelor of Science - Business Management
University of Phoenix
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