INAAM SLIMANI
Port Saint Lucie,FL
Summary
Highly accomplished professional with extensive experience in cultivating client relationships, developing and implementing training programs, and managing business operations. Demonstrates a strong ability to analyze market trends and provide strategic insights that drive growth. Recognized for expertise in enhancing team performance through targeted learning interventions and fostering a collaborative work environment. Proficient in project management and operational efficiency, with a proven track record of delivering exceptional customer service and maintaining high standards of quality. Bilingual and adept at engaging diverse audiences, contributing to successful outcomes across various sectors.
Overview
18
18
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway Realty PSL WEST
03.2024 - Current
- Negotiated property sales, achieving favorable terms for clients.
- Conducted comprehensive market analysis to determine competitive pricing strategies.
- Guided homebuyers through the purchasing process, providing expert advice and support.
- Developed and maintained relationships with clients, ensuring high satisfaction rates.
- Trained new agents on best practices for client engagement and transaction management.
- Implemented technology solutions to streamline operations and enhance client communication.
Training Coordinator
Key2Skills
09.2021 - Current
- Develop and implement comprehensive training programs to enhance staff competencies.
- Monitor participant progress and evaluate training effectiveness through assessments and feedback.
- Collaborate with team leaders to identify skill gaps and design targeted learning interventions.
Business Owner / Manager
Shiney's Express Cleaning LLC
11.2020 - Current
- Oversee daily operations, ensuring high standards of cleanliness and customer satisfaction.
- Recruit, train, and supervise a skilled team to deliver exceptional janitorial services.
- Manage budgets and expenses to maximize profitability while maintaining service quality.
P&C INSURANCE AGENT
Teleperformance USA
12.2024 - 10.2025
- Developed tailored insurance solutions to meet client needs and enhance satisfaction.
- Conducted comprehensive policy reviews to ensure compliance with industry regulations and standards.
- Implemented strategic marketing initiatives to expand client base and increase brand visibility.
- licensed for all 50 states .
- Third party worker for USAA .
- Auto / VPP / Renters insurane trained .
Real Estate Specialist
Central Coast Realty
09.2022 - 03.2024
- Cultivate relationships with clients to assess their real estate needs and preferences.
- Analyze market trends to provide strategic advice and recommendations.
- Coordinate property showings and open houses, ensuring a seamless experience for potential buyers.
BDC Representative
Bev Smith Toyota/Kia
08.2022 - 10.2022
- Engaged with customers via phone and email to address inquiries and schedule service appointments.
- Tracked and followed up on leads to enhance customer retention and service sales.
- Collaborated with the sales team to facilitate seamless communication and improve customer experience.
Real Estate Specialist
Berkshire Hathaway HomeServices
11.2021 - 09.2022
- Provided expert guidance to clients throughout the buying and selling process.
- Conducted property valuations and market analyses to assist clients in making informed decisions.
- Fostered relationships with industry professionals to enhance referral opportunities.
Learning and Development Linguistics Expert
Montreal Networks Inc
09.2015 - 09.2021
- Designed and delivered engaging linguistics training programs for diverse audiences.
- Assessed learner needs and adapted curricula to ensure effective knowledge transfer.
- Collaborated with stakeholders to align training initiatives with organizational goals.
High School English Teacher
Ministry of Education
09.2007 - 12.2015
- Developed and implemented lesson plans that catered to varying student learning styles and needs.
- Assessed student performance and provided constructive feedback to enhance learning outcomes.
- Created a supportive and inclusive classroom environment that fostered student engagement.
Translator and English Teacher
Dilko English
09.2014 - 11.2015
- Delivered high-quality language instruction to enhance students' English proficiency.
- Translated educational materials to facilitate learning for non-English speakers.
- Fostered a positive and interactive classroom atmosphere that encouraged participation.
Linguistics Professor
Mannouba University
09.2013 - 09.2014
- Developed and delivered advanced linguistics courses, fostering critical thinking among students.
- Mentored students in research projects and academic writing to enhance their scholarly abilities.
- Collaborated with faculty to develop curriculum that met academic standards and industry needs.
Education
Master's Degree - English Language and Literature, Applied Linguistics
University of Arts, Literature and Humanities
Mannouba06.2008
Bachelor's Degree - English Language and Literature, Applied Linguistics
Faculty of Arts, Literature and Humanities
Mannouba06.2007
Associate's Degree - Science, Math, Physics
Lycée Sidi Bouzid
06.2003
Skills
- Client Engagement
- Strategic Planning
- Market Research
- Performance Improvement
- Operational Efficiency
- Training Development
- Project Management
- Team Leadership
- Data Analysis
- Communication Skills
- Relationship Building
- Customer Satisfaction
- Budget Management
- Process Optimization
- Multitasking
- Tech-savvy mindset
- Property marketing
CORE COMPETENCIES
- Proven ability to build and maintain strong relationships with clients, enhancing customer satisfaction and retention.
- Expertise in designing and delivering effective training programs that improve staff skills and performance.
- Skilled in conducting thorough market research and analysis to inform strategic decision-making and optimize business outcomes.
- Strong background in overseeing daily operations, ensuring high-quality service delivery and efficient workflow.
- Proficient in managing projects from inception to completion, ensuring timely delivery within budget constraints.
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Turkish
Limited Working
Italian
Limited Working
Timeline
P&C INSURANCE AGENT
Teleperformance USA
12.2024 - 10.2025
Real Estate Agent
Berkshire Hathaway Realty PSL WEST
03.2024 - Current
Real Estate Specialist
Central Coast Realty
09.2022 - 03.2024
BDC Representative
Bev Smith Toyota/Kia
08.2022 - 10.2022
Real Estate Specialist
Berkshire Hathaway HomeServices
11.2021 - 09.2022
Training Coordinator
Key2Skills
09.2021 - Current
Business Owner / Manager
Shiney's Express Cleaning LLC
11.2020 - Current
Learning and Development Linguistics Expert
Montreal Networks Inc
09.2015 - 09.2021
Translator and English Teacher
Dilko English
09.2014 - 11.2015
Linguistics Professor
Mannouba University
09.2013 - 09.2014
High School English Teacher
Ministry of Education
09.2007 - 12.2015
Bachelor's Degree - English Language and Literature, Applied Linguistics
Faculty of Arts, Literature and Humanities
Associate's Degree - Science, Math, Physics
Lycée Sidi Bouzid
Master's Degree - English Language and Literature, Applied Linguistics
University of Arts, Literature and Humanities