Inaisha Vasquez
Davenport,FL
Summary
Talented professional with exemplary skills in Desk and customer/public service jobs. Effective multi-tasker fluent Spanish. Able to work exceptionally under pressure, highly organized, proactive and punctual with a team-oriented mentality.
Overview
6
6
years of professional experience
Work History
Cast/Assistant Teacher
Disney YMCA Learning Center
Lake Buena Vista, FL
04.2023 - Current
- Assisted classroom teacher in developing and implementing lesson plans.
- Supervised small group activities.
- Helped maintain a safe and orderly learning environment.
- Encouraged positive behavior with rewards and incentives.
Customer Service Agent
DENVER INT. AIRPORT
DENVER, CO
01.2021 - 08.2022
- Offers current and accurate fare, schedule, reservations, and other information needed
- Responds all general inquiries from customers and other visitors to the airport terminal
- Assists with the checks in process including the drop off baggage.
Customer Service
WALT DISNEY WORLD
Orlando, FL
03.2019 - 12.2020
- Developed position rotation to support continuous improvement and operator development
- Provided ongoing training to new employees
- Resolved customer complaints in a professional manner
- Inspected incoming supplies to confirm specifications and quality standards.
Supervisor
WALMART
Orlando, FL
03.2018 - 03.2019
- Directly supervising and coordinating the activities of all customer service employees
- Training staff on customer service operating procedures as well evaluating the work and performance of staff
- Authorizing refunds or other compensation to customers and vendors
- Performing any other job duties as assigned by management and completing all necessary paperwork.
Education
HIGH SCHOOL DIPLOMA -
Gateway High School
05.2017
Skills
- Bilingual (Spanish)
- Speedy and efficient
- Time management
- Strong leadership capability
- Database management
- Solid problem solver
- Schedule management
- Calm under pressure
- Quality control
- Multitasking
Timeline
Cast/Assistant Teacher
Disney YMCA Learning Center
04.2023 - Current
Customer Service Agent
DENVER INT. AIRPORT
01.2021 - 08.2022
Customer Service
WALT DISNEY WORLD
03.2019 - 12.2020
Supervisor
WALMART
03.2018 - 03.2019
HIGH SCHOOL DIPLOMA -
Gateway High School
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