Summary
Overview
Work History
Education
Skills
Timeline
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Inan Ramos

Summary

Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through 10+ years of experience in office environments. History of improving processes and increasing team efficiency.

Overview

10
10
years of professional experience

Work History

Office Coordinator

FCS Financial
08.2021 - 10.2022
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Facilitated a positive work environment by addressing employee concerns and providing support when needed.
  • Reduced expenses by negotiating with vendors for lower pricing on office supplies and services.
  • Coordinated company events, fostering team building and boosting overall morale.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
  • Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
  • Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Monitored front areas so that questions could be promptly addressed.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Legal Assistant

Missouri Attorney General's Office
05.2015 - 06.2021
  • Handle caseloads for nine (9) different state agencies
  • Recover monies owed to these agencies
  • Maintain files of Confidential Information for both the debtor and clients
  • Investigate and locate debtors using available resources
  • Make contact with debtors to arrange payment plans
  • Work with Financial Services Attorneys to assure filing of documents in a timely manner
  • Process garnishments and file documents with the courts
  • Assist in auditing our safe to ensure that all processed checks and checks waiting to be processed are accounted for
  • I work with Microsoft Office, Microsoft Outlook, Collections Database, MO Court ECF, Clear, Lawbase, Casenet.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.

Collection Specialist Tech. I

Missouri Dept. Of Revenue
07.2012 - 05.2015
  • Handle inbound and outbound calls regarding tax delinquencies
  • Assist tax payer in finding a resolution to tax delinquency
  • Assist taxpayer in finding correct forms needed for filing both income tax and business tax
  • Handle emails, faxes and mailed in correspondence regarding delinquent taxes.

Education

Supervisor Certification -

MU Extension, University of Missouri
Columbia, MO
06.2022

High School Diploma -

Jefferson City High School
01.2006

Skills

  • Fluent in both English and Spanish
  • Report Reconciliation
  • Correspondence Management
  • Project Coordination
  • Office Administration
  • Contract Coordination
  • Inventory Coordination
  • Travel Coordination
  • Vendor Relations
  • Business Administration
  • Staff Management
  • Maintenance Scheduling
  • Expense Reporting
  • Customer Service
  • Meeting Organization
  • Mail Handling
  • Administrative Support
  • Office Management
  • Computer knowledge (word, excel, outlook)

Timeline

Office Coordinator

FCS Financial
08.2021 - 10.2022

Legal Assistant

Missouri Attorney General's Office
05.2015 - 06.2021

Collection Specialist Tech. I

Missouri Dept. Of Revenue
07.2012 - 05.2015

Supervisor Certification -

MU Extension, University of Missouri

High School Diploma -

Jefferson City High School

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Inan Ramos