Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Inara Harrison

Middle River

Summary

Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in multitasking and organization, consistently meeting deadlines while maintaining high standards of quality and safety in fast-paced environments.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Developed strong leadership and organizational skills in dynamic camp environment, facilitating group activities and ensuring participant well-being. Demonstrates effective communication and problem-solving abilities, adaptable to various settings. Looking to transition into new field where these transferrable skills can create positive impact.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any given role.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
02.2023 - 08.2025
  • Assisted customers with menu selections and provided tailored recommendations to enhance their dining experience.
  • Maintained cleanliness of workstations and dining areas, adhering to health and safety regulations.
  • Collaborated with team members to streamline order processing, improving overall efficiency during peak hours.
  • Participated in training sessions to enhance skills in customer service and food preparation techniques.
  • Adapted to various roles within the restaurant, demonstrating flexibility and a willingness to learn.
  • Responded promptly to customer inquiries and resolved issues to ensure satisfaction and repeat business.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Executed cash handling procedures accurately, processing transactions and balancing cash drawers at shift end.

Crew Member

Lil Cakes and Creamery
03.2024 - 10.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.

Counselor

Salvation Army Boys and Girls Club
06.2022 - 08.2024
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor (100+ children) to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
  • Mediated camper conflicts (3-5 per day) to resolve problems and maintain positive and safe camp environments.
  • Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.

Education

High School Diploma -

Kenwood High School
Baltimore, MD
06-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Team leadership
  • Effective communication
  • Decision-making
  • Group leadership
  • Creative mindset
  • CPR
  • First aid
  • Problem-solving
  • Positive engagement
  • Child supervision

Languages

Chinese (Mandarin)
Limited Working

Timeline

Crew Member

Lil Cakes and Creamery
03.2024 - 10.2024

Crew Member

McDonald's
02.2023 - 08.2025

Counselor

Salvation Army Boys and Girls Club
06.2022 - 08.2024

High School Diploma -

Kenwood High School