INAYETH HUSSAIN
HR ASSITANT
DOHA
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
4
4
years of professional experience
15
15
years of post-secondary education
3
3
Languages
Work History
Visitor Services Coordinator
IN-Q Enterprises (WLL)by Qatar Museums
Doha
10.2022 - Current
- Provide orientation and information to museums visitors and perform front of house operations.
- Issue tickets to general museum visitors.
- Process tickets (including ripping, stamping or scanning etc. as required).
- Register and issue cards for Culture Pass membership
- Welcome and directly engage with visitors.
- Develop comprehensive knowledge of the museum, its exhibitions, events, and programs.
- Support the facilitation of museum events.
- Distribute Museum’s print materials to visitors.
- Ensure visitors comply with museum dress code..
- Administer small scale visitor surveys.
- Assist with the production of daily reports
- Raise awareness of museum exhibitions, events, and publications with visitors.
HR Assistant
NEW ZEN INFOTECH
HYDERABAD
01.2021 - 06.2022
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisting with day to day operations of the HR functions and duties.
- Providing clerical and administrative support to Human Resources executives. Compiling and updating employee records (hard and soft copies).
- Coordinate HR projects (meetings, training, surveys etc). Deal with employee requests regarding human resources issues, rules, and regulations.
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc). Communicate with public services when necessary.
- Coordinate communication with candidates and schedule interviews.
- Assist our recruiters to source candidates and update our database
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Assisted with on-boarding process of new hires.
- Posted positions through approved recruitment channels.
- Processed employee termination paperwork at direction of supervisory staff.
Customer Service Executive
VERTOCITY
Hyderabad
05.2018 - 07.2020
- Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions.
- Build sustainable relationships and engage customers by taking the extra mile
- . Keep records of all conversations in our call center database in a comprehensible way.
- Call clients and customers to inform them about the company’s new products, services and policies.
- Collaborate with other call center professionals to improve customer service.
- Adhering to all company policies and procedures.
Education
BBA - Human Resources Management
OSMANIA UNIVERSITY
Hyderabad, India 06.2017 - 11.2020
Higher Education - MPC
Board of Intermediate Education
Hyderabad, India 06.2014 - 05.2016
Secondary Education -
Board of Secondary Education
Hyderabad,India 07.2004 - 05.2014
Skills
Team Player
Monitoring
Administrative support
Office administration
New employee onboarding
Meeting preparation
Mail handling
Maintaining files
Communication
Data Entry
Good Telephone Etiquette
Planning and Coordination
Problem-Solving
Timeline
Visitor Services Coordinator
IN-Q Enterprises (WLL)by Qatar Museums
10.2022 - Current
HR Assistant
NEW ZEN INFOTECH
01.2021 - 06.2022
Customer Service Executive
VERTOCITY
05.2018 - 07.2020
BBA - Human Resources Management
OSMANIA UNIVERSITY
06.2017 - 11.2020
Higher Education - MPC
Board of Intermediate Education
06.2014 - 05.2016
Secondary Education -
Board of Secondary Education
07.2004 - 05.2014