IN CHEOL SHIN
San Ramon,CA
Summary
Progressive career growth and leadership experience with25+ years gained in fast-paced, dynamic, manufacturing / distribution environments in support of high profile customers working under continuous safety, quality, cost control, and deadline pressure. Proven team leadership / trainer / mentor / set up operator / qa with applied customer service skills plus production planning & scheduling. Applied skills i leading and directing teams of technical and production staff and setting up and operating technical production equipment to print and distribute creative digital and print advertising. Dependable, efficient and hard working. Keen and quick to learn and adapt to ever changing technologies combined with positive and effective leadership, communications and interpersonal skills while leading and contributing in team based and individual assignments while managing multiple accounts and competing priorities.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Lifeguard
San Ramon City Aquarium
09.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Mail Carrier
USPS
11.2016 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Motorcycle Safety Instructor
Total Control Training
01.2016 - Current
- Demonstrated commitment to excellence in teaching by regularly seeking feedback from students and colleagues, implementing constructive suggestions for continuous improvement.
- Collaborated with fellow instructors to ensure consistent teaching methods across all courses and maintain high-quality instruction standards.
- Maintained up-to-date knowledge of industry advancements through continuous professional development opportunities including workshops, conferences, and seminars related to motorcycle safety instruction.
- Expanded training offerings by developing specialized classes catering to advanced riders seeking further skill development or refresher courses.
Supervisor / Team Leader / Technician / Operator – Pre Media
QUAD/GRAPHICS
01.1985 - 03.2016
- Company Overview: Riverside, CA1985 to03/2016 (Division / Group & Co
- Wide downsizing) A196K sq
- Ft
- /200+ employee division of the international, $4.8B Sales commercial printer – this division prints retail inserts for leading retailers
- The plant has changed ownership five times – most recently as Vertis Communications and was then acquired by WI based Quad/Graphics who continue to acquire, close, consolidate and restructure
- Key on contributing member of the department leadership team with core responsibilities for leading, training, developing, evaluating, scheduling and directing a team of technical operators while continuously monitoring and adhering to strict safety, quality check, proof reading, productivity, delivery, and profitability
- Set up and operate computer-to-plate equipment to produce highly detailed, highly offset printing plates used in high volume, offset web printing processes
- Partnered with Sales Rep’s, Account Managers / CSR’s, Production and Distribution leaders to schedule and prioritize production – managing, measuring, reporting and communicating productivity and quality
- Supported multiple, high ego and demanding customers – providing positive customer service to meet their expectations and needs while achieving profit targets
- Worked closely with art directors, sales & marketing teams and pre-media technicians and production / shipping leaders and their teams to consistently support and meet critical deadlines
Education
Chabot College
Hayward, CASkills
- Lifeguard certification
- Leadership qualities
- First aid
- CPR and AED training
- CPR certified
- Team bonding
COMPLIANCE
HR Policies and Procedures plus Labor Law / Legal Compliance training including Workplace Harassment and Substance Abuse awareness and prevention plus Diversity, etc.
LEADERSHIP DEVELOPMENT
Leadership, Customer Service, Communications, Team Building plus, Performance Planning & Management, Analytical Problem Solving and Conflict Resolution.
PROCESS IMPROVEMENT
Lean Manufacturing and Continuous Process Improvement (5S, Six Sigma).
SAFETY / ENVIRONMENTAL
Safety including OSHA compliance and monthly Safety & Continuous Improvement. Hazardous Materials (MSDS, Waste & Spills handling), Machine Guarding, Lock-Out / Tag-Out, Ergonomics, Personal Protective Equipment (PPE), Emergency & Evacuation procedures.
TECHNICAL
Pre Media / Digital Communications / Graphic Arts – Marketing / Advertising communications – learning conventional four-color processes and learning and adapting as the processes became electronic/digital, including Computer-To-Plate systems.
Certification
Certified “Total Control” Motorcycle Instructor / Trainer.
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Lifeguard
San Ramon City Aquarium
09.2024 - Current
Mail Carrier
USPS
11.2016 - Current
Motorcycle Safety Instructor
Total Control Training
01.2016 - Current
Supervisor / Team Leader / Technician / Operator – Pre Media
QUAD/GRAPHICS
01.1985 - 03.2016
Certified “Total Control” Motorcycle Instructor / Trainer.
Chabot College
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