Inde Morris
Mobile,AL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
Director of Operations
Morris Logistics, LLC
06.2015 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Managed over 20 customer calls per day.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Schedule & dispatching drivers to appropriate locations. Process Payroll and Bookkeeping.
Federal and State Income Tax Preparer
Stress Free Taxes And Notary Corp
08.2020 - 04.2023
- Completed and filed returns with tax departments at local, state, and federal levels.
- Increased sales by 50% in one year.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained compliance by adhering to current tax laws and regulations.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Administered oath to document signers to obtain affirmation of truth.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Investigated and resolved customer disputes related to credit decisions.
- Made decisions and recommendations about extending lines of credit.
Census Field Supervisor
US Census Bureau
07.2019 - 12.2020
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Trained over 25 people at a time and managed a team of 15 people.
Assistant Property Manager
RV Taylor Plaza
02.2018 - 07.2019
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Managed over 50 tenant calls per day.
Data Entry Specialist
World Omni Financial Corp.
11.2017 - 02.2018
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Audited over 20 files per day.
Administrative Assistant
Fresenius Medical Care
12.2000 - 10.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Audited over 100 patient files per year. Managed over 50 patient phone calls per day as well as arranged travel.
Education
Associate of Science - Business
Columbia Southern University
Orange Beach, AL11.2020
Skills
- Process Improvement
- Sales Promotion
- Schedule Management
- Customer Relations
- Operational Planning
- Program Improvements
- Creative and Adaptable
- Data Auditing
Timeline
Federal and State Income Tax Preparer
Stress Free Taxes And Notary Corp
08.2020 - 04.2023
Census Field Supervisor
US Census Bureau
07.2019 - 12.2020
Assistant Property Manager
RV Taylor Plaza
02.2018 - 07.2019
Data Entry Specialist
World Omni Financial Corp.
11.2017 - 02.2018
Director of Operations
Morris Logistics, LLC
06.2015 - Current
Administrative Assistant
Fresenius Medical Care
12.2000 - 10.2017
Associate of Science - Business
Columbia Southern University
Similar Profiles
Velvet Tillman-JohnsonVelvet Tillman-Johnson
Administrative Assistant at Morris And Son Logistics, LLCAdministrative Assistant at Morris And Son Logistics, LLC
Derrick MorrisDerrick Morris
CDL Truck Driver at Morris Hauling LLCCDL Truck Driver at Morris Hauling LLC
Richard FreemanRichard Freeman
Capital Sales Engineer at Morris Midwest LLCCapital Sales Engineer at Morris Midwest LLC