Summary
Overview
Work History
Education
Skills
Timeline
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INDEA BROWN

Chula Vista,CA

Summary

Skillful in quickly responding to physical, emotional and developmental needs of clients. Passionate and committed individual with 4 years of experience working in clinical and home settings. In-depth knowledge of meal preparation, appointment management and crisis intervention protocols. Dedicated sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

DSW (Cashier/Sales)

Chula Vista
08.2020 - Current
  • Rewarded as VIP cashier of the company and lead the company to number 3 in the nation with sale sign ups
  • Greet every customer with a helpful and friendly approach, reading customer cues and matching their needs with excellent customer service
  • Ensured cleanliness of work area
  • Process customer orders, online orders and record them in the database
  • Responsible for accuracy in counting money and providing change
  • Tallied money in the cash drawer at the beginning and end of each work shift
  • Ensure all online orders are delivered to the customers in a timely manner
  • Maintain a neat, clean, and safe environment for our internal and external customers
  • Receive inbound freight, prepared and places merchandise on the sales floor per DSW standards, completes markdowns, maintains clearance standards and organized and maintained the stockroom
  • Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging, and labeling placement ensuring readiness for pick up/delivery.
  • Promoted employees in-store credit opportunities to work towards meeting set sales quotas.

Childcare Assistant

The Playground
02.2020 - 07.2020
  • Provided premier customer service, including greeting families, responding to questions, engaging with children and adults
  • Demonstrated safety and emergency measures during Covid-19, such as the use masks, hand sanitizers to minimize germs
  • Maintained a clean and orderly environment
  • Ensured all Playground safety guidelines were being followed
  • Tally money in the cash drawer at the beginning and end of each work shift
  • Ensured the safety for all children ranging from 6 months to 8 years of age
  • Responded to customer inquiries and served families food and beverages.

s Jr (Cashier)

Carl
03.2019 - 02.2020
  • Welcomed customers and help determine their orders
  • Processed customer orders and record them in the restaurant database
  • Relayed customers’ orders to the kitchen staff and helped kitchen staff when needed
  • Ensured all orders are delivered to the customers in a timely manner
  • Accepted cash and return the correct change
  • Tallied money in the cash drawer at the beginning and end of each work shift
  • Placed food orders in the appropriate bags and boxes
  • Responded to customer inquiries, issue receipts, and record customer suggestions
  • Cleaned and arrange eating, service, and kitchen spaces
  • Made and served beverages and food to customers in a timely manner.

Education

High School Diploma -

SAN DIEGO CHARTER HIGH SCHOOL

Associates Degree - Business

SOUTHWESTERN COLLEGE
Chula Vista, CA
12.2022

Skills

  • Team Player
  • Great Customer Service Skills
  • Can type 50 words per minute
  • Attention to Detail
  • Excellent Time Management Skills
  • Meeting Deadlines
  • Great Interpersonal Skills
  • Problem Solving
  • Great Communication Skills
  • Building Customer Relationships and Loyalty
  • Great Customer Satisfaction
  • Meeting Sales Goals

Timeline

DSW (Cashier/Sales)

Chula Vista
08.2020 - Current

Childcare Assistant

The Playground
02.2020 - 07.2020

s Jr (Cashier)

Carl
03.2019 - 02.2020

High School Diploma -

SAN DIEGO CHARTER HIGH SCHOOL

Associates Degree - Business

SOUTHWESTERN COLLEGE

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INDEA BROWN