Inderia Kingwood
Brooklyn
Summary
Energetic, hardworking individual who has mastered the ability to adapt quickly to new challenges and changing environments. Very willing to learn and develop new skills, recognized as a team player and strong interpersonal skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Acacia Network
08.2023 - Current
- Maintained inventory of office supplies and placed orders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Scheduled meetings and/or interviews.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed filing system, entered data and completed other clerical tasks.
- Input payroll.
Medical Call Center Representative
ParCare Community Health Network
03.2023 - 08.2023
- Received calls and responded to patients inquiries.
- Scheduled appointments
- Confirmed insurance details
- Rout calls to appropriate healthcare departments
Patient Care Representative
CityMD Urgent Care
01.2022 - 05.2022
- Greets and welcomes patients
- Organizes and coordinates patient in-take and other appointments
- Accurately enters/updates patient information in system
- Scans, updates and files medical records
- Answers phone calls, questions, etc
- In a prompt and polite manner
- Processes medical insurance information, verifying patient eligibility and addresses any patient questions
- Handles cash and co-payments accurately and responsibly
- Provides outstanding customer service to every patient
- Informs site manager or assistant site manager of waiting room times, patient inquiries, etc
Delivery Driver
UPS
02.2021 - 01.2022
- Delivered packages to customers in a timely manner
- Always made sure customers were satisfied if signature needed to be provided
- Made deliveries for UPS
- Averaged 100 deliveries per day
- Perfect attendance record
- Handled merchandise
- Loaded packages and sorted shipment
- Communicated customer complaints to Supervisor on duty
Administrative Assistant
Nova Vita Medical PC
01.2021 - 11.2021
- Faxed, scanned and made copies of important documents
- Scheduled appointments
- Communicated with patients and doctors
- Handled phone calls and faxes
- Monitored office supplies
- Responded to emails/faxes
Sales Associate/Sales Lead
Baked by Melissa
12.2019 - 10.2020
- Assist customers in a happy, positive, genuine way at all times
- Neatly packed and bagged all orders
- Maintain up-to-date and through understanding of all Baked by Melissa products and promotions offered
- Check store emails, responding to and relaying information with appropriate urgency
- Maintain 100% accuracy when using the POS system and handling money
- Ensure store is kept clean and well sanitized
- Complete opening and closing checklists, always seeking to set the next shift up for success
- Additional duties as assigned
Education
High School Diploma -
Richmond Senior High School
Rockingham, NCSkills
- Driving
- Narcan Trained
- CPR Certified
- Filing
- Cash Handling
- Warehouse Experience
- Delivery Driver Experience
- Computer Savvy
- Scheduling
- Purchase orders organization
- Payroll and budgeting
Timeline
Administrative Assistant
Acacia Network
08.2023 - Current
Medical Call Center Representative
ParCare Community Health Network
03.2023 - 08.2023
Patient Care Representative
CityMD Urgent Care
01.2022 - 05.2022
Delivery Driver
UPS
02.2021 - 01.2022
Administrative Assistant
Nova Vita Medical PC
01.2021 - 11.2021
Sales Associate/Sales Lead
Baked by Melissa
12.2019 - 10.2020
High School Diploma -
Richmond Senior High School
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