India Carothers

• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
• Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.

**This is a Medical Staffing Agency. This is a PRN job that is "open" in the background of my employment history. I pick up shifts in between employment or on holidays when im not scheduled for my employer.

• Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
• Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
• Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
• Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
• Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.

Answered constant flow of customer calls with minimal wait times.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Updated account information to maintain customer records.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Handled customer inquiries and suggestions courteously and professionally.

• Obtained client medical history, medication information, symptoms and allergies.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• EKG
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Obtained pre- and post-treatment vital signs and weight.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Tested and recorded blood glucose levels.
• Prepared initial patient charts for admission.
• Ambulated, turned and positioned patients.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

• Prepared meals for residents and performing grocery shopping duties.
• Helped residents with grooming, bathing, dressing, and feeding.
• Assisted in administration of medications and worked with pharmacy to replenish medications.
• Transported patients between rooms and appointments or testing locations.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Medical Care Coordinator (promotion)

• Performed admission Substance abuse screening and belonging search.
• Communicated with patients, ensuring that medical information was kept private.
• Direct day-to-day administrative and operational functions for 21-bed facility, providing guidance and leadership to over 5 employees.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Motivated and supervised Residential Techs in delivering quality patient care.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Scheduled surgeries, managed pre-certifications and verified insurance coverage.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.
• Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
• Facilitated personal hygiene management, feeding and ambulation.
• Transported patients between rooms and appointments or testing locations.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.
• Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.