Adept at driving sales and enhancing customer relationships, I leveraged interpersonal skills and product knowledge to exceed quotas at Mega Power Company by 20%. As a Sou Chef and Shift Supervisor, I honed leadership and customer service abilities, ensuring operational excellence and customer satisfaction. My track record showcases a blend of strategic sales tactics and effective team management.
Identifying sales opportunities: Finding new customers and generating leads
Building relationships: Establishing and maintaining relationships with customers
Promoting products: Explaining the features and benefits of products and services
Meeting sales goals: Closing sales and achieving company quotas
Negotiating: Negotiating prices and terms and preparing sales agreements
Providing after-sales service: Helping customers find offers that meet their preferences
Collaborating: Working with colleagues in different sectors
Monitoring trends: Keeping an eye on customer and competitor activity and industry trends
Communicating value: Communicating the value proposition to customers
Sales representatives need to be knowledgeable about the products and services they are selling, and understand how they can address customer needs
Planning menus: Chefs create menus for the restaurant or dining establishment they work in.
Preparing food: Chefs prepare, cook, and arrange food for diners.
Supervising staff: Chefs lead and direct kitchen staff to prepare and serve meals efficiently.
Ordering supplies: Chefs order raw materials and supplies, and receive them in the kitchen.
Inventory management: Chefs keep track of inventory levels, monitor food waste, and ensure the kitchen has the necessary ingredients and equipment.
Developing recipes: Chefs create new dishes, experiment with ingredients, and revise old recipes.
Maintaining cleanliness: Chefs maintain cleanliness and hygiene in the kitchen.
Overseeing operations: Chefs oversee the operations of the food establishment they work in.
Safety: Ensure safety protocols are followed, and that staff and customers are safe. This includes training employees, regular checks, and managing hazards.
Personnel management: Manage employees, and assess their performance.
Production supervision: Oversee production processes.
Problem solving: Solve operational problems, and make decisions in high-pressure situations. For example, if stock is low, a shift supervisor might advise staff on how to rearrange products.
Record keeping: Maintain accurate records of shift activities.
Customer complaints: Receive and resolve customer complaints.
Inventory: Oversee inventory control, including ordering supplies and maintaining stock levels.
Leadership: Lead and motivate the team to ensure smooth operations.
Shift supervisors should also have strong communication and interpersonal skills, and be able to work flexible shifts, including weekends and holidays
Bartender License
Bartender License