India DeMarrais

As a server at Fogo de Chão, I help create a smooth, enjoyable fine-dining experience for guests. I’m comfortable with wine service, from making pairing suggestions to proper presentation at the table. Working in a tip-pool environment has taught me the importance of teamwork, communication, and supporting my coworkers so the whole team delivers great service.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• As a server at 5281, I ensured that customers were always satisfied with their dining experience. I consistently found ways to keep myself busy by organizing and cleaning the restaurant, while simultaneously catering to several tables at once. I was as efficient as possible when it came to putting in orders and getting food out on time. I made sure to memorize every item on the menu, and always had recommendations ready.

• As a server at Ebony and Vine, I provided a high level of service in an upscale dining environment. I had extensive knowledge of wines, including varieties, pairings, and tasting notes, which allowed me to suggest the perfect wine to complement each meal. I ensured that orders were accurately communicated to the kitchen, served food and drinks promptly, and addressed any guest concerns.

• As a server at LongHorn Steakhouse, I greeted and seated customers, took their orders, and provided recommendations based on their preferences. I had extensive knowledge of steak cuts, including ribeye, sirloin, filet mignon, and T-bone, and I explained the differences in marbling, tenderness, and flavor. I made sure that orders were accurately placed with the kitchen and served meals in a timely manner. Additionally, I handled payments, addressed customer concerns, and maintained a clean, organized dining area.

As a host at Prelude and Post, I greeted guests, managed reservations, and coordinated seating to ensure a smooth and welcoming fine-dining experience. My understanding of fine-dining service helped me anticipate guest needs and support the front-of-house team. I was later promoted to a server position, where I expanded my knowledge even further—especially in wine presentation, pairing suggestions, and proper tableside etiquette.

• As a server at The Old Spaghetti Factory, I was responsible for providing excellent customer service, ensuring that guests had an enjoyable dining experience. I greeted customers, took their orders, served food and drinks, and addressed any concerns or special requests. I also maintained a clean and organized work area, assisted with setting and clearing tables, and collaborated with kitchen staff to ensure timely and accurate orders. My role required multitasking, attention to detail, and a friendly, professional demeanor at all times.