Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

India Evans

Remote Customer Service
Salisbury,NC

Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Janitorial Manager

New York City Housing Authority
BROOKLYN, NY
10.2006 - 03.2022
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Maintained required records of work hours, budgets and payrolls.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.

Lead Nursing Assistant

Ahrc Nyc
BROOKLYN, NY
05.2004 - 08.2006
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

GED -

Boys And Girls High School
Brooklyn, NY
06.2005

Skills

  • OSHA Standards
  • Work Inspections
  • Complaint Handling
  • Job Coaching
  • Daily Timekeeping
  • Assessing Needs
  • Employee Work Scheduling

Accomplishments

    Obtain certification as a Medical Assistance and Carpentry, I also passed NYC 911 exam, Correction officer exam, School Safety exam, and NYC court officer exam.

Certification

  • CNA - Certified Nurse Assistant

Timeline

Janitorial Manager

New York City Housing Authority
10.2006 - 03.2022

Lead Nursing Assistant

Ahrc Nyc
05.2004 - 08.2006

GED -

Boys And Girls High School
India EvansRemote Customer Service