Summary
Overview
Work History
Education
Skills
Timeline
Generic

India Harris

Cordova,TN

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Beauty Advisor

Pink Noire
Memphis, TN
01.2024 - Current
  • Organized events such as makeovers or demonstrations for marketing purposes.
  • Performed cash register transactions accurately and efficiently.
  • Created an inviting environment by maintaining a neat appearance throughout the store at all times.
  • Provided excellent customer service by responding promptly to inquiries via phone or email.
  • Provided beauty advice based on customer needs and preferences.
  • Assisted customers in finding appropriate skin care solutions by recommending specific products.
  • Greeted customers upon arrival and provided assistance with product selection.
  • Maximized sales by cross-selling and upselling higher-profit products.

Prior Authorization Representative

Express Scripts
Memphis, TN
02.2022 - 03.2024
  • Submitted prior authorization requests electronically or by phone to payers.
  • Facilitated communication between health plan representatives, providers, and members when needed.
  • Evaluated clinical information provided by providers against specific criteria set forth by health plans.
  • Processed appeals for denials in accordance with established procedures.
  • Educated customers about the prior authorization process including applicable deadlines.
  • Followed all Medicare, Medicaid, HIPAA and private insurance regulations and requirements.

Education

Certificate - Cosmetology

Paul Mitchell The School
Memphis, TN
12-2023

High School Diploma -

Horn Lake High School
Horn Lake, MS
05-2021

Skills

  • Effective communication skills
  • Insurance information oversight
  • Insurance Verification
  • Electronic Records Management
  • HIPAA Compliance
  • Insurance procedures
  • Process improvement strategies

Timeline

Beauty Advisor

Pink Noire
01.2024 - Current

Prior Authorization Representative

Express Scripts
02.2022 - 03.2024

Certificate - Cosmetology

Paul Mitchell The School

High School Diploma -

Horn Lake High School

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India Harris