Summary
Work History
Education
Skills
Timeline
Generic

India Isaac

Houston,TX

Summary

Polite and professional Call Center Specialist successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History

Call Center Specialist

  • Assisted customers with inquiries, resolved issues efficiently, and ensured a seamless service experience.

Security Guard

  • Maintained safety protocols, demonstrated vigilance, adaptability, and commitment to ensuring a secure environment.

Quality Control Specialist

  • Refined problem-solving abilities and attention to detail, ensured service standards were consistently met.

Customer Service Assistant Manager

  • Led a team, fostered a culture of exceptional customer care, and optimized service operations.

Education

Associate of Science -

Ultimate Medical Academy - Clearwater
Clearwater, FL
06.2021

Skills

  • Communication
  • Problem-solving
  • Attention to detail
  • Leadership
  • Customer service
  • Time Management
  • Active Listening
  • Adaptability
  • Process Improvement
  • CRM Software
  • Computer Literacy

Timeline

Call Center Specialist

Security Guard

Quality Control Specialist

Customer Service Assistant Manager

Associate of Science -

Ultimate Medical Academy - Clearwater
India Isaac