Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Logistics Specialist
GXO Logistics
Orangeburg, SC
01.2016 - Current
Developed strong relationships with vendors, ensuring timely delivery of goods and services
Managed global logistics operations, coordinating shipments across multiple countries and regions
Optimized warehouse organization for improved order fulfillment and faster shipping times
Tracked orders and notify customers of status or potential delays
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Security Officer
Chief Services
Ridgeville, SC
01.2023 - 01.2024
Greeted guest professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Conducted regular patrols of key areas to spot and control security concerns
Act quickly during emergency situations to reduce opportunity for damage and injury.
Caregiver
Calhoun Convalescent Center
Saint Matthews, SC
06.2015 - 06.2018
Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Prepared meals according to dietary requirements and assisted with feeding when necessary.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Customer Service Representative
AT&T Call Center
Orangeburg, SC
05.2007 - 03.2015
Answered customer inquiries and provided accurate information regarding products and services.
Provided exceptional customer service to ensure customer satisfaction.
Developed strong relationships with customers by providing personalized assistance and support.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Answered inbound calls, chats and emails to facilitate customer service.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)