Summary
Overview
Work History
Education
Skills
Professional Skills
Systems
Career Highlights
Timeline
Generic

India Johnson, CPC

Eight Mile,AL

Summary

Accomplished Health Information Management professional with 15+ years of experience. Proficient in medical record review and claims processing. Knowledgeable of ICD-10-CM/PCS, CPT, DRG, MS-DRG, APCs, and official coding guidelines. Dedicated to ensuring healthcare organizations adhere to correct coding of services rendered to minimize claims denials and improve the revenue cycle process.

Overview

12
12
years of professional experience

Work History

Outpatient Medical Coder

UW Health
Madison, WI
06.2022 - Current
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Reviewed , analyzed and manged coding diagnostic and treatment procedures contained in outpatient medical records.
  • Resourcefully used various coding books, procedure smanuals and on-line encoders.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Health Information Technician

Covenant Care
Daphne, AL
03.2021 - Current
  • Reviewed recordkeeping procedures for patients and doctors.
  • Maintained relationships with medical providers, suppliers and reporters.
  • Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
  • Participated in committees to discuss electronic health records and methods to improve overall workflows.
  • Collected, organized and entered patient data into medical systems.
  • Retrieved medical data for physicians and patients.
  • Catalogued patient data in clinical databases and registries according to regulatory practices.
  • Performed regular quality and validation assessments on patient data to verify accuracy.

Billing Analyst

Infirmary Health/Clark Personnel Services
Mobile, AL
10.2020 - 03.2021
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Delivered timely and accurate charge submissions.
  • Adhered to established standards to safeguard patients' health information.

Data Entry Billing Representive

Inform Diagnostics
Daphne, AL
12.2017 - 10.2019
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Compiled data and reviewed information for accuracy prior to input.


Outbound Customer Service Representative

Auto Injury Solutions
Daphne, AL
02.2011 - 11.2017
  • Reviewed medical information from charts via images or records scanned into the Medflow database
  • Determined if any information was missing or needed to be further verified
  • Made outbound calls to providers attorneys, billing services, and other insurers as needed to obtain the missing information
  • Documented information received in both Medflow database and the customer service software specific to each image viewed
  • Moved the medical bill image to the next appropriate department for further review or return to the provider
  • Identified system problems and process improvement opportunities and communicate effectively with other appropriate areas within the company
  • Recognized and document repetitive error trends
  • Interfaced with customer service representatives, providers, attorneys, billing services, and other insurers while maintaining a professional attitude

Education

Associate of Applied Science - Health Information Technology

Bishop State Community College
Mobile, AL
08.2020

Skills

  • Works Independently
  • Problem Solver
  • Detail Oriented
  • Analytical
  • Communication Skills
  • Critical Thinking

Professional Skills

  • Healthcare Regulations
  • Compliance
  • User Support
  • Data Entry
  • Medical Terminology

Systems

  • Epic Resolute
  • MatrixCare
  • Quadax
  • On Base
  • Medflow
  • 3M Coder

Career Highlights

  • Meet and exceeded quality and production requirements 350 accounts on a daily basis with a 95% or above accuracy rate.
  • Selected as Top Producer by the Outbound Customer Service Dept
  • Selected as Customer Service Employee of Month numerous times throughout my career at Auto Injury Solutions

Timeline

Outpatient Medical Coder

UW Health
06.2022 - Current

Health Information Technician

Covenant Care
03.2021 - Current

Billing Analyst

Infirmary Health/Clark Personnel Services
10.2020 - 03.2021

Data Entry Billing Representive

Inform Diagnostics
12.2017 - 10.2019

Outbound Customer Service Representative

Auto Injury Solutions
02.2011 - 11.2017

Associate of Applied Science - Health Information Technology

Bishop State Community College

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India Johnson, CPC