India Jones
housekeeping manager
Apopka,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Executive Housekeeping Manager
Quality Inn & Suites
Orlando, FL
03.2022 - Current
- Developed and implemented hotel standard operating procedures for the housekeeping department.
- Collaborated with other departments, such as engineering and front desk, to ensure smooth operations.
- Inspected rooms on a regular basis to verify that they meet quality standards.
- Created schedules for staff to ensure adequate coverage at all times.
- Ordered supplies, equipment, and chemicals necessary for daily operations.
- Ensured compliance with health codes and other legal requirements related to cleanliness standards.
- Conferred with staff to resolve performance and personnel problems and discuss company policies.
- Conducted daily walk throughs and inspections of guest rooms and public spaces.
- Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Explained goals and expectations required of trainees.
Housekeeping Supervisor
Comfort Inn & Suites
Piedmont, S.C.
06.2017 - 01.2024
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Created and implemented daily cleaning schedules for staff members.
Education
High School Diploma -
Carolina Academy High School
Greenville, SC06-1999
Skills
- Strong leadership
- Health and safety compliance
- Task Delegation
- Scheduling proficiency
- Employee engagement
- Housekeeping knowledge
Timeline
Executive Housekeeping Manager
Quality Inn & Suites
03.2022 - Current
Housekeeping Supervisor
Comfort Inn & Suites
06.2017 - 01.2024
High School Diploma -
Carolina Academy High School
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