Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Personal Information
Education and Training
Timeline
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India Kidd

India Kidd

Macomb,MI

Summary

Detail-focused Accounts Receivable Specialist, known for high productivity and efficient task completion. Excel in communication, problem-solving, and time management, ensuring smooth financial operations and client satisfaction.

As well as being a forward-thinking professional with a proven history of leadership, planning, communication skills, and problem-solving.

Overview

5
5
years of professional experience

Work History

Accounts Receivable Specialist

Unishippers
08.2023 - 08.2025
  • Ensured timely billing accuracy by processing customer invoices efficiently.
  • Communicated with clients to address payment inquiries and resolve discrepancies.
  • Assisted in reconciling customer accounts, addressing outstanding issues promptly.
  • Facilitated customer credit checks and established favorable account terms.
  • Updated financial reports and tracked payment statuses to maintain accurate records.
  • Monitored customer accounts for non-payment and late payments actively.
  • Prepared weekly aging reports of accounts receivables for management review.
  • Created and maintained comprehensive records of invoices, payments, credits, and deductions.

Assistant Store Manager

Footlocker
10.2021 - 08.2023
  • Managed daily store operations, ensuring optimal inventory levels and customer service standards.
  • Trained new staff on effective customer service protocols and sales techniques.
  • Oversaw visual merchandising to enhance product presentation and attract customers.
  • Resolved customer inquiries and issues to maintain satisfaction and loyalty.
  • Coordinated employee schedules to ensure adequate coverage during peak hours.
  • Monitored sales performance, providing actionable feedback for service improvement.
  • Implemented promotional displays to boost customer interest and drive sales revenue.

Sales Associate

Footlocker.com Inc.
02.2020 - 10.2021
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Associate in Finance -

Oakland University
Rochester, MI
05-2024

High School Diploma -

Dakota High School
06-2021

Skills

  • Problem solving
  • Attention to detail
  • Effective communication
  • Team leadership
  • Account reconciliation
  • Financial reporting
  • Invoice processing
  • Customer relationship management

Affiliations

  • Weekly participation in volunteer work, helping clean multiple communities in Detroit neighborhoods
  • A leader in Detroit Association of Women

Accomplishments

  • Received an academic scholarship to attend multiple universities
  • Graduated with a 3.5 GPA within all semesters of college
  • Graduated high school with honors and a GPA of 3.89
  • Increased sales by 20% first month of being an Assistant Manager
  • Promoted to Assistant manager at the top Footlocker in avenue and sales at 18 due to high performance
  • Won employee of the quarter in sales as well as employee of the month three times as accounts with the lowest past due balance

Personal Information

Education and Training

other,other

Timeline

Accounts Receivable Specialist

Unishippers
08.2023 - 08.2025

Assistant Store Manager

Footlocker
10.2021 - 08.2023

Sales Associate

Footlocker.com Inc.
02.2020 - 10.2021

High School Diploma -

Dakota High School

Associate in Finance -

Oakland University