India King
Apollo Beach,FL
Summary
Medical Coder with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Seeking to contribute to operational efficiency at a prestige organization.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Maximus
Tampa, USA
01.2023 - 01.2024
- Entering consumer data
- Discussing and selling insurance plans
- assisted customers
- Solving problems
- Keeping consumers satisfied
- Followed HIPPA guidelines
Camp Counselor
YMCA
Riverview, USA
01.2022 - 01.2023
- Data entry
- Front door
- Handled paperwork
- Problem solving
- Collaborated with staff to create a supportive and inclusive camp environment.
- Trained new counselors on policies, procedures, and best practices for camper care.
Online Grocery Associate
Walmart
Brandon, USA
01.2021 - 01.2022
- Resolved customer issues over the phone
- Picked items off the shelf accurately and in a timely fashion
- logged inventory and organized
- Dispensed orders out to customers
- Collaborated with team members to improve workflow efficiency.
Crew Trainer
McDonald’s
Baldwin, USA
01.2016 - 01.2020
- Cross training
- Supervised
- Cashier
- Customer service
- Greeted customers
- Help make the customer experience exceptional
- Assisted managers reach their goals
- Oversaw daily shift operations to ensure efficient workflow and team collaboration.
Education
Certificate of Technical Studies - Coding And Billing
Erwin Technical College
Tampa, FL01-2025
AA - Marketing
Hillsborough Community College
Ruskin, FL08-2022
Diploma -
Uniondale High School
Uniondale, NY06.2018
Skills
- ICD-10-CM, CPT, HCPCS Level II
- Knowledge in medical terms
- Leadership
- Interpersonal skills
- Communication
- Problem solving
- Organization
- Teamwork
- Customer service
- Creativity
- Time management
- Accuracy and detail-oriented
- Coding professional certification
- Recordkeeping
- Critical thinking
Timeline
Customer Service Representative
Maximus
01.2023 - 01.2024
Camp Counselor
YMCA
01.2022 - 01.2023
Online Grocery Associate
Walmart
01.2021 - 01.2022
Crew Trainer
McDonald’s
01.2016 - 01.2020
Certificate of Technical Studies - Coding And Billing
Erwin Technical College
AA - Marketing
Hillsborough Community College
Diploma -
Uniondale High School