India McGee
Essex,MD
Summary
Detail-oriented professional with diverse experience in retail and healthcare. Recognized for expertise in transaction processing and customer service, contributing to improved operational efficiency and positive customer interactions.
Overview
8
8
years of professional experience
Work History
Cashier
Rite Aid
Baltimore, Maryland
05.2021 - 01.2025
- Assisted customers with product selection and inquiries.
- Processed transactions efficiently and accurately at the cash register.
- Maintained organized product displays to enhance customer experience.
- Collaborated with team members to achieve daily sales goals.
- Handled customer complaints and resolved issues promptly.
- Participated in inventory management and stock replenishment activities.
Sales Associate
National Aquarium in Baltimore
Baltimore, Maryland
05.2020 - 02.2021
- Maintained organized product displays to enhance customer experience.
- Provided detailed information about product features and benefits.
- Trained new associates on store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
Medical Assistant
Johns Hopkins Hospital
Baltimore, Maryland
08.2016 - 07.2020
- Assisted in patient intake processes and collected medical histories.
- Prepared examination rooms and ensured cleanliness and organization.
- Scheduled patient appointments and managed follow-up communications.
- Supported physicians during examinations and procedures with instruments.
- Administered medications and vaccinations as directed by healthcare providers.
- Educated patients on treatment plans and provided health education resources.
- Maintained accurate patient records using electronic health record systems.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Education
Medical Assistance
All-state Career School
Baltimore, MD06-2012
High School Diploma -
Patterson High School
Baltimore, MD06-2003
Skills
- Transaction processing
- Cash handling
- Customer service
- Inventory management
- Sales reporting
- Visual merchandising
- Team collaboration
- Complaint resolution
- Effective communication
- Time management
- Problem solving
- Attention to detail
- Employee training
- Credit and cash transactions
Timeline
Cashier
Rite Aid
05.2021 - 01.2025
Sales Associate
National Aquarium in Baltimore
05.2020 - 02.2021
Medical Assistant
Johns Hopkins Hospital
08.2016 - 07.2020
Medical Assistance
All-state Career School
High School Diploma -
Patterson High School