Supervises and manage customer service representatives on call
Call monitor
Coaching's
Microsoft Teams
Excel
Scheduling
Cashier
Premier Parking
11.2019 - Current
Greet patients coming in and out of the hospital
Charge parking fee
Close valet booth down at ending shift and do a cash drop.
Home Health Aide
Mercy Plus
05.2017 - Current
Assisted patients with bathing, oral hygiene, grooming, feeding, and elimination
Assisted with patient transfer and ambulation
Maintained accurate records of patient care, condition, progress, and concerns
Responded appropriately to the physical, emotional, and developmental needs of patients.
Hostess/Server/Cashier
PF Changs
03.2014 - 06.2016
Greeted and seated guest, took orders and served their food
Skillfully promoted items on beverage lists and restaurant specials
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Cashier
PF Changs
10.2014 - 01.2015
Communicated with the guest with a positive attitude, checked them in with a ticket for their car, cashed in their deposits of money, and checked them out
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Assist customers by providing information and resolving their complaints
Greet customers entering establishments
Establish or identify prices of goods, and tabulate bills using calculators, cash registers, or optical price scanners.
Hospitality Breakfast Hostess/Housekeeper
Holiday Inn Express Hotel
10.2012 - 07.2014
Greeted, registered, and assigned rooms to guests of hotels or motels
Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
Cleaned rooms and changed bed linens.
Education
High School Diploma -
Inkster High School
Inkster, MI
01.2012
Skills
Customer Service (8years)
Housekeeping (Less than 1 year)
RECEPTIONIST (3 years)
RETAIL SALES (1 year)
Team Member
Microsoft Word
Valet Parking
Host/Hostess
Home Care
Serving Experience
Guest Services
Communication skills
Organizational skills
Microsoft Office
Management
Microsoft Powerpoint
Microsoft Outlook
Time management
Word processing
Certification
Drivers License
Additional Information
SKILLS
5 years of Customer Service experience Dedicated and adaptable
Service-oriented Accurate money handling
Housekeeping experience Effective learner
Excellent work ethic Positive and friendly