Summary
Overview
Work History
Education
Skills
Timeline
Generic

India Mitchell

Charlotte,NC

Summary

Creative and detail-oriented Lash Technician who began perfecting lash artistry through personal experimentation and self-application, developing a deep understanding of lash design, symmetry, and client satisfaction. Known for precision, a steady hand, and an artistic eye, I bring passion and professionalism to every client. With a focus on hygiene, comfort, and tailored results, I deliver beauty-enhancing experiences that keep clients coming back.

Overview

3
3
years of professional experience

Work History

Lash Technician

Freelance Lash Technician
01.2024 - Current
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Educated clients on how to clean and maintain lash extensions.
  • Consults with clients to understand desired look and discuss available lash options.
  • Created unique looks matching individual client preferences and budgets.
  • Utilize exceptional customer service skills throughout lash consultations and services.
  • Provided exceptional aftercare instructions to clients for prolonged lash health and retention between appointments.

Ramp Agent

American Airlines
05.2024 - Current
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.

Ramp Agent Supervisor Trainer

Piedmont Airlines
10.2022 - 01.2024
  • Developed and implement comprehensive training programs for ramp agents, ensuring compliance with
    industry regulations and company standards.
  • Oversee the development and maintenance of training materials, manuals, and documentation to
    reflect current procedures and industry best practices.
  • Safely trained how to operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Conducted regular audits and evaluations to assess the effectiveness of training programs and identify
    areas for improvement. Collaborate with cross-functional teams to address training needs, assess
    performance, and implement continuous improvement initiatives.
  • Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo.
  • Supervised day-to-day operations of busy aircraft cargo handling facility.

Education

Certificate - Esthetician

Kenneth Shuler Cosmetology
Rock Hill, SC
06.2022

Skills

  • Classic, Hybrid & Volume Lash Extensions
  • Lash Mapping & Styling Techniques
  • Time Management & Scheduling
  • Customer Service & Client Retention
  • Product Knowledge & Recommendations
  • Problem-solving
  • Team leadership

Timeline

Ramp Agent

American Airlines
05.2024 - Current

Lash Technician

Freelance Lash Technician
01.2024 - Current

Ramp Agent Supervisor Trainer

Piedmont Airlines
10.2022 - 01.2024

Certificate - Esthetician

Kenneth Shuler Cosmetology

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