INDIA PHINIZY
Summary
Goal-oriented professional adept at promoting customer loyalty and maintaining retention with proactive and hands-on strategies. Effective at giving customers highly positive experiences as primary liaison and company representative. Skilled in enforcing adherence to policies, procedures and service standards. Dedicated to continuous delivery of top-quality products and services to clients.
Overview
6
6
years of professional experience
Work History
CLIENT SUCCESS MANAGER
Sapper Consulting
2021.08 - Current
- Dealing/ knowledge in Microsoft programs, Creating positive guest experience, Booking meetings for prospects for clients, B2B sales, Sales/commissions, Inbox management
- Maintained high level of understanding regarding industry trends, legislation, compliance and competitor activity.
- Reached out to accounts regularly to check on needs, understanding business operations and offer services.
LEASING CONSULTANT
Bridge Property Management
2018.08 - 2021.08
- Dealing/ knowledge in Microsoft programs, Creating positive guest experience, Organizing and money handling, Sales/commissions
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Utilize scheduling tools to coordinate meetings, appointments, and project timelines and also nsure that schedules are optimized for efficiency and productivity.
PRODUCTION ASSISTANT
Netflix/Universal (non- Union)
2017.12 - 2018.09
- Assisted in reshoots and acted as office P.A., which entailed organizing files, researching for mood boards, food handling, money handling for the Universal Art Department, and set decorating/shopping. All for films/shows which included "Little" and Dolly Parton's "Heartstrings".
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Operated camera, lighting and grip equipment to use during production process.
- Created and updated records and files to maintain document compliance.
Education
Bachelor of Arts - Psychology
GEORGIA STATE UNIVERSITY
Atlanta, GA08.2018
High School Diploma -
TRI-CITIES HIGHSCHOOL
Atlanta, GA05.2014
Skills
- Time Management
- Proficient in both Mac and PC
- Money handling
- Research/Documentation with a willingness to learn new programs and systems
- Project Management
- Sales Management
- Quality Control Standards
- Communication (Written and Verbal) as well as Customer Service
- Microsoft Office, Google Docs/Drive, Slack
- Detail Oriented
HOBBIES/ACHIEVEMENTS
Voyage Chicago Artist | 2018
Production Assistant | 2018
Painting Instructor |2017 - Current
Raw Artists Showcase | 2017
Art Instructor for a non profit | 2016
References
- Cassidy Dansberry, Sapper consulting/ PSM, 314-378-8870
- Kaycee Nwasike, Brand manager/Event coordinator, 818-800-0373
- Grace Smith, Art coordinator, 216-780-7399, gracehrsmith@gmail.com
- Sara Walcott, Assistant manager, 404-431-2118, pencilfactoryasst@lincolnapts.com
- Jenay Scott, Property Manager, 470-590-2345, jsvann@firstcommunities.com
- Merical Lewis, Property manager, 770-990-2482, mlewis@bridegpm.com
Timeline
CLIENT SUCCESS MANAGER
Sapper Consulting
2021.08 - Current
LEASING CONSULTANT
Bridge Property Management
2018.08 - 2021.08
PRODUCTION ASSISTANT
Netflix/Universal (non- Union)
2017.12 - 2018.09
Bachelor of Arts - Psychology
GEORGIA STATE UNIVERSITY
High School Diploma -
TRI-CITIES HIGHSCHOOL
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