India Rice
Washington
Summary
Administrative and customer service professional with over fifteen years of experience resolving issues and supporting the efficient flow of operations. Talented Administrator highly successful at team collaboration and streamlining operations. Detail oriented problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Promotion Execution Administrator - Contract to Permanent
Giant Food Corporate Office
09.2024 - Current
- Communicate cross functionally between merchandising and marketing teams for promotions and ad management execution.
- Manage data integrity and entry of promotional details into required merchandising systems to ensure accurate pricing and promotions.
- Review agreements by vendors for accuracy and identity verification.
- Create and build the Dairy portion of the weekly circular utilizing retails, product images, and product descriptions.
- Complete regular validation of retail inputs versus system retails in the database to ensure accuracy and avoid store level inventory issues.
- Maintain accurate documentation of retail, ad changes and corrections.
- Present draft of Dairy portion of circular to merchandising team during weekly ad proofing and quality control meetings for accuracy and compliance.
- Solve retail discrepancies via research to provide timely and accurate responses to store level inquiries.
Sales Administrative Assistant – Remote Position
RTA Outdoor Living, LLC
12.2021 - 09.2024
- Responded to inbound inquiries from clients, vendors, and partners with courteous attitude and professionalism.
- Utilized HubSpot and Panda Doc to note discussions with clients in company database, find resolutions to various issues and generate proposals.
- Handled sale representative inquiries related to orders, product replacements, and credits.
- Assisted the team with sales meetings through scheduling, preparing meeting agendas, distributing meeting notes, and assigning follow-up actions.
- Generated sales-focused prospect emails to serve as basis for sales team calls and appointments.
Office Manager
National Skills Coalition
03.2019 - 12.2021
- Promoted an efficient work environment by quickly addressing office issues through supply ordering and communication with facilities management.
- Resolved an average of 5-10 technological issues by collaborating with IT vendor.
- Performed new hire onboarding through procurement of hardware, hardware setup, and orientation.
- Managed phone and internet vendor change to decrease service costs by 50%.
- Assisted Chief Executive Officer with Board communication and activities.
Office Coordinator
LUPUS FOUNDATION OF AMERICA
01.2017 - 03.2019
- Improved office supply budget with a 40% monthly cost reduction through contract negotiations, and maintenance of office supply inventory.
- Troubleshot office equipment and video conferencing platforms.
- Resolved an average of 25 external-customer related issues daily.
- Performed basic accounting duties such as daily check deposits, account reconciliations vendor payments.
- Managed office facilities by coordinating maintenance and repairs for the office.
- Collaborated with office staff to plan and execute internal office events.
- Worked with operations staff to create and implement office procedures.
- Provided executive assistance to CEO.
Office Manager
VMG Resources
02.2015 - 01.2017
- Promoted to Office Manager from Office Associate within 3 months of hire by taking initiative to manage office projects.
- Managed relationships with outside service vendors.
- Created an Excel tracking document to manage office supply inventory which lowered the rate of over-ordering supplies.
- Contributed to the recruitment of over 200 qualified temporary employees by sourcing resumes, reviewing video interviews, conducting in-person interviews, processing background checks and updating staffing software.
- Encouraged paperless environment by streamlining completion of new hire paperwork online and quickly resolve page load and submittal errors.
Education
Diploma -
Calvin Coolidge High School
Washington, DC06-2003
Associate of Applied Science - Health Information Management
Hutchinson Community College
Hutchinson, KS06-2027
Skills
- Office experience
- Organizational skills
- Data entry
- Microsoft Outlook
- Time management
- Customer service
- Microsoft Excel
- Administrative experience
- Computer skills
- Microsoft Office
Certification
Driver's License
Timeline
Promotion Execution Administrator - Contract to Permanent
Giant Food Corporate Office
09.2024 - Current
Sales Administrative Assistant – Remote Position
RTA Outdoor Living, LLC
12.2021 - 09.2024
Office Manager
National Skills Coalition
03.2019 - 12.2021
Office Coordinator
LUPUS FOUNDATION OF AMERICA
01.2017 - 03.2019
Office Manager
VMG Resources
02.2015 - 01.2017
Diploma -
Calvin Coolidge High School
Associate of Applied Science - Health Information Management
Hutchinson Community College
Similar Profiles
Nicholas ChurchNicholas Church
Store Manager at Jacksons Food Stores Corporate OfficeStore Manager at Jacksons Food Stores Corporate Office
Anne MillerAnne Miller
Convenience Store Manager at Jacksons Food Stores Corporate OfficeConvenience Store Manager at Jacksons Food Stores Corporate Office
Debra FitzSimonDebra FitzSimon
Regional Execution Manager at Jacksons Food Stores Corporate OfficeRegional Execution Manager at Jacksons Food Stores Corporate Office
Zemaja PatrickZemaja Patrick
Restaurant Server at Toms Watch BarRestaurant Server at Toms Watch Bar
Samuel AlemuSamuel Alemu
Highway Structural Engineer at Stadia Engineering Work ConsultantHighway Structural Engineer at Stadia Engineering Work Consultant