Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

India Robinson

Charlotte,NC

Summary

Detail-oriented professional with extensive experience in customer service, administration, and education. Adept at handling documentation, processing requests, and resolving customer inquiries efficiently. Strong analytical skills, attention to detail, and ability to work independently make me an excellent candidate for a remote claims role.

Overview

9
9
years of professional experience

Work History

First Grade Teacher

Gaston County Schools
08.2024 - Current

Leasing Consultant

Blue Ridge Companies
04.2024 - Current
  • Managed lease agreements, ensuring accurate documentation and compliance
  • Handled customer inquiries, resolving issues efficiently to maintain resident satisfaction
  • Maintained records, processed applications, and followed up on payments

Kindergarten Assistant Teacher & Substitute

Bruns Ave Elementary
01.2022 - 01.2023
  • Maintained student records and assisted with compliance documentation
  • Provided administrative support, ensuring smooth classroom operations
  • Assisted with technology-related troubleshooting and online learning tools

Lead Teacher

Brightside Academy
08.2018 - 11.2022

Managed care of children ages 5-7 in an after-school setting, fostering safety and engagement.

Assisted with homework, enhancing students' academic performance.

Designed and implemented educational lessons and activities.

Prepared and served nutritious dinners and snacks.

Supported infant, toddler, and preschool classrooms as needed.

Server

Red Lobster
01.2021 - 01.2022
  • Handled customer transactions accurately and resolved complaints professionally
  • Processed orders and maintained detailed records of sales and service interactions

Sales Associate

JCPenney/Sephora
01.2018 - 01.2020
  • Provided excellent customer service and assisted with product selection
  • Processed transactions and maintained accurate financial records

Front Desk Receptionist & Child Watch Teacher

Thelma Lovette YMCA
01.2017 - 01.2018
  • Managed customer inquiries, payments, and documentation
  • Assisted with membership applications and maintained accurate records

Cashier

Sears
11.2015 - 10.2016

Resolved customer issues, ensuring satisfaction and repeat business.

Enhanced financial performance by exceeding established sales targets.

Assisted customers with purchases using clear communication.

Handled transactions accurately, maintaining balanced cash registers.

Proposed and implemented new organization system for promotional materials, improving accessibility and

boosting sales of featured products.

Education

Bachelor of Arts - Education

California University of Pennsylvania
05.2022

Skills

  • Claims Processing Support (Training Ready)
  • Customer Service & Conflict Resolution
  • Documentation & Record-Keeping
  • Problem-Solving & Investigations
  • Microsoft Office & Data Entry
  • Attention to Detail & Time Management
  • Communication & Adaptability
  • Remote Work & Self-Sufficiency

Additional Information

  • Strong ability to adapt and learn new systems quickly.
  • Comfortable handling confidential information and ensuring compliance.
  • Experience working remotely and independently with minimal supervision.

Timeline

First Grade Teacher

Gaston County Schools
08.2024 - Current

Leasing Consultant

Blue Ridge Companies
04.2024 - Current

Kindergarten Assistant Teacher & Substitute

Bruns Ave Elementary
01.2022 - 01.2023

Server

Red Lobster
01.2021 - 01.2022

Lead Teacher

Brightside Academy
08.2018 - 11.2022

Sales Associate

JCPenney/Sephora
01.2018 - 01.2020

Front Desk Receptionist & Child Watch Teacher

Thelma Lovette YMCA
01.2017 - 01.2018

Cashier

Sears
11.2015 - 10.2016

Bachelor of Arts - Education

California University of Pennsylvania
India Robinson