India Santino
Waterloo,IA
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Verizon Wireless
09.2021 - Current
- Handle customer inquiries efficiently, enhancing satisfaction and loyalty.
- Strengthen customer relationships to boost revenue and sales.
- Promote products during inbound calls to secure new accounts.
- Engage with customers to discuss solutions, driving service adoption.
Human Resources Specialist
Target
04.2022 - 05.2025
- Streamline onboarding, enhancing new hire integration and satisfaction.
- Advise managers on effective disciplinary actions, improving team dynamics.
- Revise job descriptions, aligning roles with organizational needs.
- Conduct exit interviews, identifying key areas for organizational improvement.
Territory Manager
OSL Retail Services
04.2018 - 08.2021
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Stayed current on competitor sales, prices, and products.
- Consulted with customers to gain feedback and improve sales.
- Reset store displays for special events and seasonal merchandise changes.
Education
High School Diploma -
Vero Beach High School
Vero Beach, FLSkills
- HR Management
- Customer Relations
- Sales
- Account Management
- Onboarding
- Training
- Mentoring
- Performance Management
- Customer Service
- Territory Management
Timeline
Human Resources Specialist
Target
04.2022 - 05.2025
Inside Sales Representative
Verizon Wireless
09.2021 - Current
Territory Manager
OSL Retail Services
04.2018 - 08.2021
High School Diploma -
Vero Beach High School