Overview
Work History
Education
Timeline
Generic

India Shilo MBA

Tampa,FL

Overview

25
25
years of professional experience

Work History

ADMISSION ASSISTANT

Advent Health
Dade City, FL
03.2021 - Current

Skilled at working independently and collaboratively in a team environment

Self-motivated, with a strong sense of personal responsibility

Proven ability to learn quickly and adapt to new situations

Worked well in a team setting, providing support and guidance.

providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Administrative assistants are responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures.

Reply to email, telephone, or face-to-face inquiries

Proven admin or assistant experience.

Excellent time management skills and ability to multitask and prioritize work

Attention to detail and problem-solving skills.

Implement clerical duties and administrative processes.

Contribute to team effort by accomplishing related results as needed

Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

Provide general support to visitors

Develop and maintain a filing system

Produce and distribute correspondence memos, letters, faxes, and forms

AUTHORIZATIONS COORDINATOR

Pinnacle Home Healthcare Inc.
Tampa, FL
10.2021 - 04.2022

Streamlined authorization processes by implementing efficient workflow management strategies

Enhanced team productivity through effective communication and collaboration with cross-functional departments

Reduced turnaround time for authorizations by identifying bottlenecks and addressing them proactively

Maintained accurate records of all authorization requests, ensuring timely follow-up and resolution.

Organize and schedule appointments and meetings

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes, and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Order office supplies.

Proven admin or assistant experience

Knowledge of office management systems and procedures

Excellent time management skills and ability to multitask and prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills

Proficient in MS Office

ADMINISTRATOR

The Oaks Of Clearwater
Clearwater, FL
02.2020 - 10.2021

Enhanced resident engagement by organizing and implementing a diverse range of activities, events, and programs

Developed customized care plans for residents, ensuring their individual needs were met through tailored life enrichment programs

Collaborated with interdisciplinary teams to assess resident preferences and develop personalized activities that promoted physical, mental, and emotional wellbeing

Increased family involvement in life enrichment activities by hosting special events and maintaining open lines of communication with residents' loved ones.

Appraised, forecasted and determined conditions and strategies to achieve goals and objectives.

Developed innovative strategies to establish best practices, promoting profitability.

Assisted in the development of new administrative systems, procedures and policies.

Provided general administrative support to staff members.

Coordinated meetings, conferences, travel arrangements.

Updated databases with new employee information, job changes and terminations.

Developed spreadsheets to track project progress, budgets and other related data.

Prepared reports on various projects for management review.

Compiled statistical data from various sources for analysis.

Assisted with budget preparation and tracking of expenses.

Responded promptly to customer complaints in a professional manner.

Monitored emails, sorted mail and distributed correspondence accordingly.

LIFE ENRICHMENT COORDINATOR

Brookdale Assisted Living
Houston, TX
03.1999 - 06.2019

Enhanced resident engagement by organizing and implementing a diverse range of activities, events, and programs

Developed customized care plans for residents, ensuring their individual needs were met through tailored life enrichment programs

Collaborated with interdisciplinary teams to assess resident preferences and develop personalized activities that promoted physical, mental, and emotional wellbeing

Increased family involvement in life enrichment activities by hosting special events and maintaining open lines of communication with residents' loved ones.

Provided guidance and support to team members when dealing with challenging situations involving residents.

Organized social activities, exercise programs, and educational classes to encourage resident participation.

Maintained records of attendance, program evaluations, and feedback from residents.

Monitored budgeting for activities such as purchasing supplies or hiring entertainers, musicians, artists .

Education

MBA - Business Administration And Management

Springfield College
Tampa, FL
12.2016

Bachelor of Science -

Springfield College
05.2014

Timeline

AUTHORIZATIONS COORDINATOR

Pinnacle Home Healthcare Inc.
10.2021 - 04.2022

ADMISSION ASSISTANT

Advent Health
03.2021 - Current

ADMINISTRATOR

The Oaks Of Clearwater
02.2020 - 10.2021

LIFE ENRICHMENT COORDINATOR

Brookdale Assisted Living
03.1999 - 06.2019

MBA - Business Administration And Management

Springfield College

Bachelor of Science -

Springfield College
India Shilo MBA