Summary
Overview
Work History
Education
Skills
Timeline
Generic

India Thomas

Selma,AL

Summary

Highly organized and detail-oriented individual with over 14 years of experience in office management and administrative support. Adept at streamlining office operations, managing schedules, and handling correspondence with precision and efficiency. Demonstrated expertise in coordinating team activities, overseeing office supplies, and implementing administrative processes to improve productivity. Proven leadership abilities with a track record of successfully managing teams, delegating tasks, and ensuring compliance with organizational policies. Excellent communication and interpersonal skills, with a strong commitment to providing exceptional support to executives and colleagues. Seeking to leverage my administrative and managerial experience to contribute to the success of a dynamic organization.

Overview

14
14
years of professional experience

Work History

Managing Licensed Insurance Agent

First Acceptance Insurance
Selma, AL
08.2010 - Current
  • Provided detailed coverage options to assist clients in protecting their assets.
  • Utilized advanced sales techniques to overcome objections, persuade clients, and close deals.
  • Maintained accurate client records, including contact information and policy changes.
  • Supported office team with scheduling, correspondence, and maintaining filing systems.
  • Assisted in the preparation of reports, presentations, and documentation as needed.
  • Managed office supplies and inventory, ensuring timely replenishment.
  • Handled incoming calls, directing them to the appropriate personnel with professionalism and courtesy.
  • Organized meetings and events, including venue arrangements, schedule coordination, and preparation of materials.

Education

MBA - Human Resources Management

University of West Alabama
Livingston, AL
12-2024

Bachelor of Science - Accounting

Miles College
Fairfield, AL
05.2010

Skills

  • New Agent Training
  • Client Account Management
  • Sales
  • Client Retention
  • Cross-Selling
  • Customer Relationship Management (CRM)
  • Good telephone etiquette
  • Team-building
  • MS Office
  • Leadership
  • Data management
  • Customer service

Timeline

Managing Licensed Insurance Agent

First Acceptance Insurance
08.2010 - Current

MBA - Human Resources Management

University of West Alabama

Bachelor of Science - Accounting

Miles College
India Thomas