INDIA TIMMONS
Roseville,MI
Summary
Dynamic healthcare and administrative professional with over 8 years of experience in enhancing clinical operations, managing high-volume data entry, and providing exceptional patient service. Expertise in coordinating workflows and ensuring compliance while utilizing advanced Microsoft Office tools to optimize healthcare processes. Committed to driving efficiency and improving patient outcomes through strategic support and meticulous attention to detail. Proven track record of fostering collaborative environments that enhance team performance and service delivery.
Overview
10
10
years of professional experience
Work History
Screener
Henry Ford Health
01.2020 - Current
- Conduct patient screenings, document health data, and maintain safety protocols during high-volume operations.
Medical Receptionist / Group Leader
CSL Plasma
01.2016 - Current
- Lead front-desk operations, coordinate staff schedules, and manage donor workflow in a fast-paced healthcare environment.
- Ensure accurate entry and maintenance of donor demographics, medical history, and documentation in compliance systems.
- Train and mentor new employees, reinforcing SOPs, quality standards, and patient service expectations.
Processing Laboratory Technician
CSL Plasma
01.2016 - Current
- Process plasma units, verify labeling, and maintain strict documentation accuracy.
- Support laboratory operations through equipment setup, sanitation, and quality assurance tasks.
Education
Bachelor of Business Administration -
Schoolcraft College
01.2026
High School Diploma - undefined
Ferndale Public Schools
Skills
- Healthcare Administration & Patient Intake
- Data Entry & Medical Documentation
- Scheduling & Workflow Coordination
- HIPAA Compliance
- Microsoft Word, Excel, Outlook, PowerPoint
Timeline
Screener
Henry Ford Health
01.2020 - Current
Medical Receptionist / Group Leader
CSL Plasma
01.2016 - Current
Processing Laboratory Technician
CSL Plasma
01.2016 - Current
High School Diploma - undefined
Ferndale Public Schools
Bachelor of Business Administration -
Schoolcraft College