India Tolliver
Henrico,,VA
Summary
Experienced Strategic Human Resources Professional with a strong dedication to fostering employee engagement. Utilizes metrics data to understand the organization's business needs, employee relations, and talent development. Proficient in time management and strategic thinking, adept at providing coaching and guidance to develop effective leaders. Committed to assisting department managers in enhancing employee performance and driving organizational success.
Overview
7
7
years of professional experience
Work History
HR Partner- Shared Services
Amazon
12.2024 - Current
- Provide front-line support to our employee and leadership teams calling on HR expertise and empathy
- Partner with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience
- Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning
- Use high judgement, bias for action, and demonstrated ability to deliver results
HR Partner
Amazon
05.2021 - 12.2024
- Support employee queries and situations with discretion and expertise along with routine standard work around employee onboarding, recruiting, interviewing, performance management, engagement processes, investigations, appeals process, and benefits service
- Promoted adoption of technology, Kronos, self-service, change management and continuous improvement
- Served as primary point of contact for internal recruiting and development resulting in successful mentorship, trainings, supporting and developing employees and managers for career outcomes
- The point of contact for scheduling appeals for terminated and active associates that have received a final written warning
- The focus is to be fair and consistent to make sure that the rules and policies are implemented
- Coach, develop and support leadership through decision making with empathy and sound judgment through leadership 1:1s, roundtables and training
- Use data and metrics to identify trends, anticipate business needs and develop action plans, including attendance and attrition deep dive and planning
- Equitably exercise high judgment, manage through ambiguity and serve as the first point of escalation for employee concerns
- Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the employee experience
- Provide front-line support to our employee and leadership teams calling on HR expertise and empathy
Human Resource Assistant
George Mason University
01.2018 - 01.2020
- Assisted with payroll preparation and reconciliations
- Scheduled interviews and performed employment reference checks
- Performed tasks to ensure new employees are processed in a timely manner
- Replied to emails and phone calls and performed general office tasks
- Created, revised, and formatted Microsoft documents and spreadsheets
Education
Bachelor of Art Degree - Communication with a concentration in Interpersonal and Organizational Studies
George Mason University
Fairfax, VA12.2020
Skills
- Effective Communication
- Time Management
- Project Management
- Investigation
- Employee engagement and retention
- Employee Relations
- Talent management
- Recruitment and selection
- Leadership development
- HRIS systems
- Employee engagement
- Problem-solving
Timeline
HR Partner- Shared Services
Amazon
12.2024 - Current
HR Partner
Amazon
05.2021 - 12.2024
Human Resource Assistant
George Mason University
01.2018 - 01.2020
Bachelor of Art Degree - Communication with a concentration in Interpersonal and Organizational Studies
George Mason University
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon