India Walters

• Formulate sterile pharmaceuticals, ensuring compliance with safety and quality protocols.
• Operate advanced compounding equipment, contributing to efficient production processes.
• Maintain cleanroom standards, demonstrating expertise in aseptic techniques.
• Utilize software systems like LabVantage and FactoryTalk for precise data entry and analysis.
• Collect and prepare samples for testing, supporting quality assurance in Chemistry and Microbiology.

• Collaborate with managers and other team members to identify key competencies and skills required, and develop interview questions and assessments to evaluate candidates.

• Develop and execute strategies to maintain engagement and communication with applicants

throughout the recruiting process, including regular updates, reminders, and resources on company culture and values.

• Coordinate with IT department to ensure seamless onboarding of new hires onto company systems and platforms.

• Process claims for Long Term Care, Short Term Disability, and Long Term Disability.

• Analyze and interpret complex benefit plans and policies to provide accurate and detailed

information to customers.

• Serve as a knowledgeable resource for customers, providing guidance and support throughout

the claims process.

• Collaborate with the legal team to stay up-to-date on the latest industry regulations and ensure

compliance with all laws and regulations pertaining to customer benefits.

• Maintain a high level of knowledge and expertise in all areas of customer benefits, including Long Term Care, Short Term Disability, and Long Term Disability, to provide accurate and up-to-

date information to customers.

• Operated and maintained lab equipment ensuring optimal performance
• Prepared and dispatched specimens for external analysis
• Collected and managed samples adhering to lab protocols
• Supervised environmental conditions and sanitation
• Enhanced lab efficiency through meticulous monitoring

• Implemented EHR system, enhancing patient data accuracy and efficiency.
• Developed HIPAA-compliant privacy policies, securing patient information.
• Scheduled cardiac procedures/ultrasounds, optimizing patient appointment flow.
• Managed multi-line phone system, improving patient communication.

• Efficiently coordinated emergency dispatches, enhancing response times and resource allocation.
• Maintained professionalism under pressure, ensuring accurate information relay during emergencies.
• Handled emergency and non-emergency calls promptly, improving service delivery.
• Provided clear instructions to callers, ensuring adherence to safety protocols.
• Collaborated with teams to prioritize dispatches, achieving seamless emergency response.

• Oversaw all communications within specifically assigned territories.
• Entered dispatch requests into Computer Assisted Dispatch (CAD) system to establish priority for each request.

• Designed engaging K-5 programs, enhancing participation and learning.
• Evaluated activities, ensuring alignment with quality and safety standards.
• Addressed student behavior issues, promoting a positive environment.
• Supervised students in diverse settings, ensuring safety and order.