India White

• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
• Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
• Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
• Developed and implemented training programs for new hires, improving overall team productivity and performance.

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Scanned documents and saved in database to keep records of essential organizational information.
• Sorted documents and maintained organized filing process.
• Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Trained employees on and assigned duties.

• Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
• Mentored and guided employees to foster proper completion of assigned duties.
• Increased employee retention by designing and implementing comprehensive training programs.
• Mentored junior team members, fostering a culture of continuous learning and skill development.
• Followed verbal and written instructions to properly move and ship products.
• Oversaw daily operations and shipping and handling processes.
• Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
• Trained employees on equipment operation and safety protocols.