Summary
Overview
Work History
Education
Skills
Attributes
Additional Information
Timeline
Generic

India Wingfield

Aberdeen,MD

Summary

Over the years I have gained a lot of experience working in food services and retail, with that being said majority of the time spent at those jobs is interacting with people with a variety of backgrounds. Working at these jobs has allowed for relationships to be made with customers young and old, who over the years have become like another family. But more importantly the relationships that were created with fellow co-work has become a favorite aspect of employment because it has contributed to the positive workplace environment. The skills acquired include being extremely organized and precise in all that is needed to be done , working well on a team, having a positive attitude, time management, taking initiative, helping others , and being a hard worker and giving every task one hundred percent. I also have experience working in an office, I assist the administration at my university with many projects that get created for the students, weather that was actually running the event on behalf of them or setting up the event. I also understand the importance of following laws and procedures because I serve as a note taker at my university and I understand the importance of following the nondisclosure agreement and not discussing the students who I take notes for under confidentiality. I am always willing to learn new information and I aspire to be the best person that I can be, and I know that I am able to grow and thrive no matter the task. Please feel free to contact me with any questions or concerns, I look forward to hearing from you. Thank you for your time and consideration.

Overview

5
5
years of professional experience

Work History

Server

Cracker Barrel
06.2021 - Current
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported needs of 50 plus customers daily, ensuring all needs are met

Cashier

Shoprite
12.2020 - 04.2021
  • Processed refunds and exchanges in accordance with company policy
  • Used POS system to enter orders, process payments and issue receipts
  • Addressed customer needs and made product recommendations to increase sales
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Supported in needs of 50 plus customers daily, ensuring all needs are met during their shopping experience.

Server

Pizza Hut
05.2019 - 03.2020
  • Supported needs of 50 plus customers daily, ensuring all needs are met
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Bussed and reset tables to keep dining room and work areas clean.

Cashier

Mc Donald's
11.2018 - 04.2019
  • Supported needs of 50 plus customers daily, ensuring all needs are met
  • Used POS system to enter orders, process payments and issue receipts
  • Welcomed customers and helped determine their needs
  • Tallied cash drawer at beginning and end of each work shift
  • Worked flexible schedule and extra shifts to meet business needs
  • Minor food preparation
  • Maintained clean work area.

Education

Bachelor of Science - Biology

University of Maryland Eastern Shore
Princess Anne, MD
12.2025

Skills

  • Ability to work in fast-paced environments
  • Ability to work under pressure
  • Ability to work in team environment
  • Leadership skills
  • Organizational/time-management skills
  • Check Payment Processing
  • POS Operation
  • Regulatory Compliance
  • Performance Improvement
  • Social interactions
  • Patron Experiences
  • Conflict resolution

Attributes

  • Friendly
  • Make people feel comfortable
  • Extremely hard worker
  • Strong verbal communication skills
  • Ability to interact with all kinds of people
  • Dedicated
  • Passionate
  • Willingness to learn and grow
  • Always looking ahead
  • Takes initiative


Additional Information

* I have been educated on the OSHA guidelines

* I have volunteered at nursing homes, campus clean ups, young girls empowerment conferences , food drives, coat drives , women's shelters, and elementary schools.

Timeline

Server

Cracker Barrel
06.2021 - Current

Cashier

Shoprite
12.2020 - 04.2021

Server

Pizza Hut
05.2019 - 03.2020

Cashier

Mc Donald's
11.2018 - 04.2019

Bachelor of Science - Biology

University of Maryland Eastern Shore
India Wingfield