India Arie Wanamaker
Philadelphia,PA
Summary
Goal-driven healthcare administration professional with expertise in recruiting, training, and managing employees to deliver exceptional resident services. Highly organized and hardworking individual with excellent planning and program management skills. Experienced in ensuring efficient operations and maintaining high standards of quality care. Committed to optimizing workflow processes and fostering a positive work environment to achieve optimal outcomes for both residents and staff.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Coordinator
Help at Home-Philadelphia, PA
2023.12 - Current
- Ensures that actions are properly implemented and monitored, if necessary redefining projects' organizational procedures, management and follow-up in order to adapt them to their particular situation.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Used company software and databases to maintain records of services performed and patient conditions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Administrative Assistant
Main Line Health-Philadelphia, PA
2022.02 - 2023.11
- Interview patients for case histories prior to appointments
- Update and maintain patients' health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Process insurance claims in compliance with law requirements
- Use medical software to support all transactions
- Manage receivable and payable accounts and maintain financial records
- Answer patients' queries and ensure quality customer service
- Collaborate with doctors and nurses to help with medical examinations, schedule tests and order supplies
- Ensure compliance with procedures
- Keep up-to-date with changes in medical and insurance legislation.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
HR Specialist
Maxim Healthcare Services-Philadelphia, PA
2018.01 - 2022.02
- Candidate recruitment
- Processing company payroll
- Implementing a safety program
- Updating and designing companies policy
- Resolve conflicts
- Maintaining a work environment
- Performance analysis
- Employee engagement.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Education
High School Diploma -
Upper Darby High School
Upper Darby, PA06.2019
Skills
- Excel
- Outlook
- Customer service
- Interviewing
- Data entry
- Training
- Leadership skills
- Zendesk
- Help Desk
- Google Docs
- Operating Systems
- Remote Access Software
- Nursing home experience
- Desktop support
- Supervising experience
- Sports coaching
- Human resources
- Recruiting
- Clerical experience
- Case Management
- Documentation
- Patient Education
- Organizational Skills
- Medical Terminology
- Correctional facility procedures
- Safety and security enforcement
Certification
- CPR/AED, Present
- Certified Nursing Assistant (CNA), Present
Timeline
Care Coordinator
Help at Home-Philadelphia, PA
2023.12 - Current
Administrative Assistant
Main Line Health-Philadelphia, PA
2022.02 - 2023.11
HR Specialist
Maxim Healthcare Services-Philadelphia, PA
2018.01 - 2022.02
High School Diploma -
Upper Darby High School
- CPR/AED, Present
- Certified Nursing Assistant (CNA), Present
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