India M. Harris Nurid Din
FAYETTEVILLE,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2022 - Current
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Customer Service Representative
Lowe's
08.2021 - 08.2022
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Crew Trainer
McDonald's
08.2019 - 08.2021
- Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
- Trained other employees in customer service, food safety, and performance requirements.
Retail Sales Associate Jewelry
Jcpenny’s
03.2019 - 08.2019
- Maintained clean sales floor and straightened and faced merchandise.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed efficient cash register operations.
- Completed store opening and closing procedures as per company guidelines.
- Increased sales and customer satisfaction through personalized servicing.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Detention Officer
Cumberland County Sheriff's Office
03.2018 - 02.2019
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Restrained juvenile inmates when disturbances required physical intervention.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
Correctional Officer III
Dept. Of Public Safety
07.2014 - 02.2018
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Received and accounted for personal possessions and determined inmate work assignments.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Made rounds at specified intervals and conducted head counts and roll calls.
Education
Diploma - General Studies
71st High School
North Carolina Associate Of Applied Science - Medical Assisting
Miller Motte
North Carolina 06.2011
Skills
- First Aid and CPR Certified
- Attentive and Observant
- Security Guard License
- Law Enforcement
Timeline
Security Officer
Allied Universal Security Services
11.2022 - Current
Customer Service Representative
Lowe's
08.2021 - 08.2022
Crew Trainer
McDonald's
08.2019 - 08.2021
Retail Sales Associate Jewelry
Jcpenny’s
03.2019 - 08.2019
Detention Officer
Cumberland County Sheriff's Office
03.2018 - 02.2019
Correctional Officer III
Dept. Of Public Safety
07.2014 - 02.2018
Diploma - General Studies
71st High School
Associate Of Applied Science - Medical Assisting
Miller Motte
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