Indiana Fernandez Tejada

Greet and welcome patients in person and on phone, book appointments for new patients.

Send out reminders of missed payments.

Maintain a log of all information throughout the day.

Check patients fill out their intake forms.

Keep the front office reception area clean and neat.

1. Supervision of Drivers
- Coordinate and supervise the work of limousine drivers.
- Ensure drivers comply with company policies and traffic regulations.
- Manage schedules and route assignments.

2. Customer Service
- Handle reservations and customer inquiries.
- Resolve customer complaints and issues efficiently.
- Ensure a positive customer experience from booking to service completion.

3. Vehicle Maintenance
- Oversee the maintenance and cleanliness of the limousines.
- Coordinate with repair and maintenance shops to ensure vehicles are in optimal condition.

4. Inventory and Supplies Management
- Ensure all vehicles are equipped with necessary supplies, such as beverages, ice, and other amenities.
- Maintain an inventory of spare parts and maintenance items.

5. Planning and Organization
- Plan and organize special events, such as weddings, parties, and corporate events.
- Coordinate with other vendors and services needed for events.

6. Financial Administration
- Assist in managing budgets, operating costs, and billing.
- Control expenses and seek ways to optimize costs without compromising service quality.

7. Compliance with Regulations
- Ensure the company complies with all local, state, and federal regulations related to passenger transportation.
- Keep documentation and necessary permits up to date.

8. Staff Training and Development
- Train new employees in company policies and procedures.
- Provide ongoing training to improve the skills of existing staff.