Indiana Lopez Rosario
The Bronx,NY
Summary
Focused professional successful at identifying issues quickly and recommending effective solutions. Offering great decision making, communication and time management skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible, work well with team members to meet all customer needs in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Bartender/ Waitress
Napa in the heights
Manhattan, NY
08.2023 - Current
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Real Estate Agent
Premium Real Estate
Santo Domingo, DN
11.2017 - 11.2023
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Import Analyst
La Innovacion
Santo Somingo , DN
07.2016 - 06.2018
- Researched new markets for potential import opportunities by evaluating foreign trade data sources such as export.gov.
- Investigated discrepancies between declared values and actual values reported by Customs authorities at ports of entry.
- Evaluated existing processes for importing goods from overseas vendors and proposed improvements where necessary.
- Facilitated communications between clients, brokers, carriers and government agencies regarding imports and exports matters.
- Created reports detailing current trends in global shipping practices that could impact future business decisions.
- Analyzed product specifications provided by vendors against customer requirements prior to ordering merchandise from abroad.
Education
Associate of Applied Science - Real Estate Development
Tampa Real Estate School
Tampa, FL09.2023
Associate of Science - Business Administration
Universidad Del Caribe
Santo Somingo, RD11-2021
Licensee -
New York Bartending
Manhattan, NY07-2021
Skills
- Customer Service
- Ability to multitask
- Complaint Handling
- Effective Customer Upselling
- Guest Relations
- Service Prioritization
Timeline
Bartender/ Waitress
Napa in the heights
08.2023 - Current
Real Estate Agent
Premium Real Estate
11.2017 - 11.2023
Import Analyst
La Innovacion
07.2016 - 06.2018
Associate of Applied Science - Real Estate Development
Tampa Real Estate School
Associate of Science - Business Administration
Universidad Del Caribe
Licensee -
New York Bartending
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