Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Indiana Méndez

Richmond,CA

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Salad Maker

Outback Steakhouse
12.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Communicated closely with servers to fully understand special orders for customers.
  • Managed kitchen staff to supervise preparation of foods and explain steps for readying specialty items.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Improved customer satisfaction with timely delivery of food orders by working closely with fellow team members in a fast-paced environment.
  • Exhibited strong multitasking skills by monitoring multiple dishes simultaneously to ensure proper cooking times and temperatures were achieved.
  • Maintained organized work area by cleaning and removing hazards.

Food Server

Sortis Hotel, Spa & Casino
08.2018 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked guests' identification before serving alcoholic beverages.
  • Contributed to inventory management by monitoring stock levels.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Audit Assistant

COMASA
11.2014 - 12.2018
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Education

Associate of Science - Secretarial Studies And Office Administration

Colegio Mercantil De Occidente
Chinandega, Nicaragua
11.1996

High School Diploma -

Instituto Autónomo Miguel Angel Ortez Y Guillen
Chinandega,Nicaraga
12.1993

Skills

  • Positive Attitude
  • Customer service focus
  • Food safety knowledge
  • Teamwork and Communication
  • Inventory and Stocking
  • Sanitation Standards
  • Patient Assessment
  • Patient education and counseling
  • Clinical judgment
  • Patient Assessments
  • Personal Hygiene Assistance
  • Documentation And Reporting
  • Meal Preparation
  • Compassionate Caregiving
  • Time Management
  • Relationship Building
  • Dementia Care
  • Activities of Daily Living
  • Emotional Support
  • Patient Care
  • First aid and safety
  • Alzheimer's support
  • Care Plan Management
  • Recreational Activities
  • Elderly Advocacy
  • Nutrition monitoring
  • Spanish Fluency
  • Decision-Making
  • Fast Learner
  • Light Cleaning
  • Personal Care Aide
  • Housekeeping
  • Patient Companionship
  • Diet and Nutrition
  • Palliative Care

Certification

  • Caregiving for the Elderly - APRENDE Institute- 3 Months
  • Certified Caregiver - my CNA jobs. 72 hours

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Salad Maker

Outback Steakhouse
12.2022 - Current

Food Server

Sortis Hotel, Spa & Casino
08.2018 - 09.2022

Audit Assistant

COMASA
11.2014 - 12.2018

Associate of Science - Secretarial Studies And Office Administration

Colegio Mercantil De Occidente

High School Diploma -

Instituto Autónomo Miguel Angel Ortez Y Guillen

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Indiana Méndez