Indiana Whitford
Grand Ledge,MI
Summary
Highly reliable with experience in courier and messenger services, adept at managing time-sensitive deliveries and maintaining confidentiality of sensitive documents. Possess strong navigational skills and knowledge of local routes, ensuring efficient delivery times. Demonstrated ability to communicate effectively with clients and maintain detailed records of deliveries. Improved operational efficiency by optimizing delivery routes based on traffic patterns and client preferences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Armed Security Messanger
Brinks Home Security
Lansing, MI
09.2021 - Current
- Provided customer service to clients, including delivery of mail, packages, and documents.
- Handled confidential documents in a responsible manner.
- Performed daily vehicle inspections to ensure safe operation of vehicles used for deliveries.
- Organized the loading of cargo into trucks or other vehicles for transport.
- Assisted with the preparation and packing of outgoing parcels, letters, and packages.
- Followed established safety procedures when operating motorized equipment such as forklifts or pallet jacks.
- Maintained a clean driving record in accordance with company policy.
- Utilized GPS navigation systems for efficient route planning.
- Adhered to company policies and procedures, including confidentiality and data protection standards.
- Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
- Delivered packages on time to specified destinations.
- Collected signatures, accepted payments, and picked up new deliveries.
- Adhered to tight schedule for completing deliveries and retrievals.
- Reported issues to supervisors resulting in increased customer satisfaction.
Education
Some College (No Degree) - General Studies
Lansing Community College
Lansing, MISkills
- Documentation skills
- Route planning expertise
- Relationship Management
- Clean Driving Record
- Documentation expertise
- Route Planning
- Local routes
- Excellent driving skills
- Handheld scanning devices
- Traffic safety
- Dispatch Collaboration
- Item tracking
- Working Independently
- Attention to confidentiality
- Logistics and Transportation
- Smartphone Usage
- Attention to Detail
- Time Management
- Problem-Solving
- Courier training
- Valid Driver's License
- Punctuality and reliability
- Heavy Lifting
- Vehicle Maintenance
- Document Management
- Vehicle inspections
- Customer Service
Certification
- cdl class b license
- ccw permit
Timeline
Armed Security Messanger
Brinks Home Security
09.2021 - Current
Some College (No Degree) - General Studies
Lansing Community College
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