Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc.
Atlanta, GA
03.2022 - Current
Followed safety procedures such as using reflective gear while working on the ramp.
Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Operated a variety of motorized vehicles such as tugs and belt loaders,safely and efficiently around airport premises.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
STEM Program Lead/Internship Student
Learning Ridge
Atlanta
09.2021 - 12.2021
Kept up with busy schedule of work and studies to maintain class standing and internship eligibility
Improved team operations by offering suggestions backed up by available data
Worked well in team environment as well as independently
Demonstrated enthusiasm and strong communication skill, remaining open to learning new things every day
Provided assistance to others to complete tasks on time
Cleaned and organized classrooms, materials and supplies
Worked alongside senior team members to learn related job tasks and roles
Accepted instruction from management regarding assignments and tasks
Participated in weekly staff meetings and team building events
Assisted company's founder with coordination of daily activities for projects
Grasped new materials, processes and programs quickly to maximize performance.
FWS Smart Center Student Assistant
Kennesaw State University Kennesaw
Kennesaw
01.2019 - 07.2020
Pulled and organized requested documentation
Greeted visitors and directed them to appropriate areas, verifying reasons for visit
Accurately entered data in numerical and alphabetical order
Collected operations data and created spreadsheets detailing trends.
Sales Associate
American Eagle Outfitters, Inc
Woodstock
06.2019 - 03.2020
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
Assisted teammates with sales-processing tasks to meet daily sales goals
Coordinated activities with other departments to ensure quality customer service
Built trusting relationships with customers by making personal connections.
FWS TRIO Program Student Assistant
Kennesaw University Kennesaw
Kennesaw
10.2019 - 12.2019
Contributed to positive, educational setting by delivering gentle discipline and promoting student success
Supervised students and maintained security throughout school buildings and on field trips
Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Economic Dept. Student Assistant
Kennesaw University Kennesaw
Kennesaw
04.2018 - 05.2019
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
Signed for packages, recorded deliveries and distributed to personnel
Answered and directed incoming calls using multi-line telephone system
Answered phone calls, provided information to callers and connected callers to appropriate people
Greeted visitors or callers daily to handle questions or direct to appropriate staff
Dispersed incoming mail to correct recipients throughout office
Tracked office stock and maintained inventory in neat and organized fashion.
Peer Mentor Volunteer
Boys & Girls Club
Douglasville
05.2014 - 07.2014
Collaborated with peer mentoring program members to devise new methods to generate interest and participation
Planned out-of-class events and checked group attendance to existing events
Monitored children's safety and well-being to prevent accidents and falls.
Education
Bachelor of Science - Journalism and Emerging Media
Kennesaw State University
12.2021
Skills
Data modeling
Project coordination
Documentation and recordkeeping
Critical thinker
Microsoft Office Suite
Team collaboration
Relationship selling
Merchandising knowledge
Team player mentality
Baggage Service Collaboration
Customer Service
Dependable and Responsible
Item Transport
Inclement Weather Tolerance
Team Leadership
Safety Procedures
Timeline
Ramp Agent
Delta Air Lines, Inc.
03.2022 - Current
STEM Program Lead/Internship Student
Learning Ridge
09.2021 - 12.2021
FWS TRIO Program Student Assistant
Kennesaw University Kennesaw
10.2019 - 12.2019
Sales Associate
American Eagle Outfitters, Inc
06.2019 - 03.2020
FWS Smart Center Student Assistant
Kennesaw State University Kennesaw
01.2019 - 07.2020
Economic Dept. Student Assistant
Kennesaw University Kennesaw
04.2018 - 05.2019
Peer Mentor Volunteer
Boys & Girls Club
05.2014 - 07.2014
Bachelor of Science - Journalism and Emerging Media