Indira Cala

Focused and dedicated insurance professional with 8 years of experience providing superior customer service and rates for Property & Casualty policies. Very good Knowledge of different types of policies of Commercial Lines as Commercial General Liability, Workers Compensation, Commercial Umbrella, Business Owner policies, Truckers, Commercial Watercraft, Commercial Property, Inland Marine, Professional Liability, Commercial Auto and Cyber. As well as Personal Lines: Homeowners policy, Personal Auto, Boats, Flood, Personal Umbrella and more. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs. Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.