Indira Castro

Dynamic Logistics Manager with a proven track record at Lineage Logistics, excelling in logistics strategy & planning and team leadership. Spearheaded a 20% reduction in transit times, ensuring robust regulatory compliance and driving significant cost savings. Expert in optimizing supply chain networks and fostering high-performing teams to exceed customer expectations. Resourceful Logistics Manager known for high productivity and efficient task completion. Specialized in supply chain management, operational strategy development, and inventory control techniques. Excel in communication, problem-solving, and leadership, ensuring seamless coordination across departments and with external partners.

• Lineage Logistics, Medley, FL, Logistics Manager, 06/01/18, Present, Oversee all facets of logistics operations for large-scale temperature-controlled warehousing operation., Coordinate recruitment, interviewing, hiring and training of all logistics staff., Guide, coach and evaluate performance of team members responsible for fleet maintenance, safety / food safety and DOT compliance for all transportation and logistics related functions., Formulate schedules and monitor daily activities to ensure appropriate allocation of resources and timely execution logistics processes within set timelines., Cultivate productive relationships with all parties involved in transportation / storage / supply chain, including warehouses, ocean carriers, customs brokers, drayage providers, sales teams and customers., Supervise preventative maintenance programs, update maintenance records, and remain within budgetary parameters in determining costs for required maintenance., Closely monitor and track shipments in transit between load/discharge ports, ensuring all cargo arrives within scheduled timelines., Assess and prioritize client’s logistics needs and collaborate with warehouse operations and logistics teams to convey recommendations for sustaining a holistic, efficient end-to-end product distribution model., Partner with senior leadership in formulating and executing strategies for effective allocation of equipment and staff., Conduct regular assessments of workplace environment to ensure compliance with safety regulations., Ensure proper completion and submission of DOT, FMCSA, CSA and additional documentation for ensuring adherence to federal, state and local laws., Conduct investigations into accidents for loss of product and equipment to determine cost of damages., Effectively utilize tools such as Omnitracs (ELD) and Drive Cam., Triggered $250K+ budget expansion to ensure growing customer expectations were met and to drive client retention and volume growth throughout the transportation lifecycle., Streamlined logistics processes, reducing transit times by 20% and improving on-time delivery metrics by 15%., Leverage supply chain network optimization expertise to coordinate ongoing procurement of seafood from importers, transfer to cold storage freezers, repackaging of products and delivery to major supply chain distribution centers such as Costco and Wal Mart., Consistently maintain high customer service standards in facilitating resolution of order processing and customer support issues., Ensure full, ongoing compliance with all US customs and IATA / TSA regulations and requirements, including appropriate DG declarations, SEDs and manifests., Played key role in design and implementation of sustainable, cost-effective solutions by effectively leveraging inbound and outbound volume, systems and partnerships., Integral in development of transportation capacity strategy comprising contingency plans for supporting varying levels of sales targets and changes to supply/demand patterns such as market- / capacity-driven price fluctuations., Instrumental in formulating and implementing key performance indicators (KPI), metrics and periodic reporting to drive execution and process uniformity and compliance across all regions, clients and transportation providers., Conceived and implemented highly effective safety program presenting monthly instruction and guidance for enhancing CSA scores and decreasing number of accidents and work-related injuries.
• Netfrate, Inc., Miami, FL, Logistics Operations Manager, 03/01/12, 06/01/18, Directed operations for full-scale international transportation and logistics ocean exports service provider., Updated / informed destination agents of on-hand inventory reports., Booked requests with steamship lines to destination of interest., Coordinated bill of lading (BOL) instructions and facilitated export of documentation to destination., Accurately and efficiently administered all billing and invoicing., Contributed to sales efforts by providing information for use in quotes rates, tariffs and other areas., Performed negotiation and execution of spot quotes for specialized shipments., Addressed customer service requests pertaining to domestic cargo transportation., Deftly handled processing of HAZMAT shipments, ensuring full compliance with International Maritime Dangerous Goods (IMDG) Code and maintaining record of zero non-compliances., Meticulously monitored and tracked shipments to and from load/discharge ports and ensured all cargo complied with scheduled appointments.
• Franklin USA, Miami, FL, Logistics Coordinator, 06/01/08, 03/01/12, Processed and administered all documentation pertaining to overseas shipments, including legalization of documents and compliance with letters of credit requirements., Maintained and tracked product inventories and monitored / tracked all inventory goods in warehouse., Cultivated relationships with and engaged with management at all levels of freight forwarders and customs brokers., Facilitated rates negotiations with international freight companies for freight forwarding / NVOCC operations and custom house brokerage services., Coordinated negotiation of domestic freight and service rates across diverse means of transit, including FTL and LTL freight shipping., Exhibited record of maintaining low customs brokerage service fees and freight forwarding fees through cost-reduction efforts., Fast-tracked issuing of shipping instructions to suppliers to ensure deadlines were met.

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