Summary
Overview
Work History
Education
Skills
Timeline
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Indira Harrison

Indira Harrison

Wilmington,DE

Summary

Highly motivated, customer service professional, I am a flexible team player with the ability to initiate, lead, and manage assigned tasks. Willing to learn and wanting to expand my knowledge and gain experience in different areas to grow as an individual. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

8
8
years of professional experience

Work History

Amazon Associate

Amazon
10.2022 - Current
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Maintained clean, orderly work environment free of hazards.

Lead Manager

Wawa
06.2021 - 07.2022
  • Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment.
  • Measured team performance and reported metrics to leadership team members.
  • Streamlined operations to improve process efficiency.
  • Boosted team productivity by implementing efficient project management strategies.
  • Delegated high volumes of work to empower team, build trust, and assist with professional development.

Sales Associate

Foot Locker
06.2020 - 06.2021
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered
  • Prepares merchandise to go out onto the sales floor, including display shoes, as well as stocking and organizing shelves
  • Fulfills online orders
  • Operates POS cash register, handling transactions on a daily.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Team Lead / Floor Manager

Altitude Trampoline Park
06.2019 - 03.2020
  • Operates POS cash register, handling transactions on a daily, and count money in cash drawers to ensure the amount is correct
  • Assist with training, ensuring quality customer service at all times.

Cashier

Bernie's Original Italian Ice
06.2016 - 10.2019
  • Operates POS cash register, handling transactions on a daily, and count money in cash drawers to ensure the amount is correct
  • Assist with training, ensuring quality customer service at all times
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - Esthetician

Schillings-Douglas Hair School of Design
211 Louviers Dr, Newark, De
02.2024 - Current

High School Diploma -

William Penn High School
713 E Basin Rd New Castle, De
06.2019

Skills

  • Cleaning and Organizing
  • Pallet Jack Operation
  • Patience and composure
  • Reliability and punctuality
  • Cash handling expertise
  • Up-selling techniques

Timeline

No Degree - Esthetician

Schillings-Douglas Hair School of Design
02.2024 - Current

Amazon Associate

Amazon
10.2022 - Current

Lead Manager

Wawa
06.2021 - 07.2022

Sales Associate

Foot Locker
06.2020 - 06.2021

Team Lead / Floor Manager

Altitude Trampoline Park
06.2019 - 03.2020

Cashier

Bernie's Original Italian Ice
06.2016 - 10.2019

High School Diploma -

William Penn High School

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Indira Harrison