Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Personal Assistant
Chaka Khan Enterprises
Los Angeles, CA
01.2018 - Current
Organized both physical and digital files and updated reports to coordinate project materials.
Maintained clerical correspondence via email and phone.
Made travel arrangements for employee trips and conferences.
Managed household inventory and maintenance schedules.
Arranged conference calls with remote employees or clients located outside of local area.
Clerk Typist
Los Angeles Sanitation
Los Angeles, CA
04.2011 - 10.2023
Filed completed documents on computer hard drive or disk for storage purposes.
Responded to telephone and email requests for information.
Scanned documents into electronic filing system.
Entered data in numerical and alphabetical order.
Distributed incoming emails to appropriate personnel.
Office Manager
Athens Services
Los Angeles, CA
05.2017 - 12.2019
Maintained filing system for records, correspondence and other documents.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Customer Service Representative
LACERS
Los Angeles, CA
09.2013 - 01.2017
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Answered customer inquiries and provided accurate information regarding products and services.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Executive Assistant
Ariass Fortune
Los Angeles, CA
02.2003 - 12.2013
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Executed special objectives and projects in response to executive team and board member requests.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Research Assistant at Aga Khan University, Aga Khan Foundation, Aga Khan Healthy service in collaboration with Ministry of Health, Community development, elder and children. Improving Access to Maternal and Newborn Health in Tanzania (IMPACT Endline Household Survey) in Mwanza Region.Research Assistant at Aga Khan University, Aga Khan Foundation, Aga Khan Healthy service in collaboration with Ministry of Health, Community development, elder and children. Improving Access to Maternal and Newborn Health in Tanzania (IMPACT Endline Household Survey) in Mwanza Region.