Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Indira Lamsal

Euless,USA

Summary

Lead at FineTechWin Inc, with a strong background in IT support Technician, data analysis, cross-functional team leadership, and business intelligence tools. Skilled in creating impactful data visualizations using Tableau and Excel, and experienced in writing queries with SQL to extract actionable insights. Proven track record of implementing innovative IT solutions and quality control measures that reduced error rates and improved operational efficiency. Recognized for fostering a collaborative team culture, and driving performance improvements across departments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Project Lead

FineTechWin Inc
06.2021 - Current
  • Led cross-functional teams to achieve departmental goals, fostering a culture of collaboration and teamwork.
  • Supported managers in preparing daily reports and tracking team productivity using advanced Excel functions and formulas.
  • Created reports, dashboards, and visualizations using Excel and Tableau to communicate key performance metrics to stakeholders across SEA.
  • Analyzed large datasets to identify patterns, trends, and anomalies for performance evaluation and future forecasting.
  • Provided SAP support to daily operations by troubleshooting system errors and resolving technical issues efficiently.
  • Implemented quality control measures that significantly reduced false error rates on a weekly and monthly basis.
  • Ensured compliance with SEA standards for mobile device software by assisting with PGM, runtime, INI, and SW version updates.
  • Designed and executed test scripts for new mobile phone software validation and testing.
  • Acted as a liaison between operations and the software engineering team to support SW/INI verification, model rework, and regression testing.
  • Assisted in the real-time conversion of Model SKUs with software validation, ensuring accurate and timely updates.
  • Delivered prompt and accurate IT solutions using in-house systems such as SPES and DASEUL, improving departmental efficiency.

Education

Master of Science - Project Management

University of The Cumberlands
Williamsburg, KY

Skills

    SQL understanding

    Information security

    Quality assurance

    Data analysis

    R programming

    IT support

    Phone testing

    SSMS

    Tableau

    Excel

    RStudio

    Agile/Scrum/Waterfall/Sprint

Accomplishments

    Member, Delta Mu Delta International Honor Society

Certification

Google Data Analytics Professional Certificate

Timeline

Project Lead

FineTechWin Inc
06.2021 - Current

Master of Science - Project Management

University of The Cumberlands

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