Indira McPherson
Yukon,OK
Summary
Detail-oriented professional with 6 years of experience focused on optimizing resources and enhancing efficiency. Committed to delivering quality results, seeking to transition into a Customer Service position to leverage strong problem-solving skills and a desire for a more mentally engaging role.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Fulfillment Associate
Amazon
Oklahoma City, Oklahoma
02.2020 - Current
- Operated picking and packing equipment for timely fulfillment of customer orders.
- Organized inventory to maintain accurate stock levels and enable quick retrieval.
- Trained new associates on standard operating procedures and safety protocols to ensure compliance.
- Resolved item issues by routing them to the appropriate department based on their condition, such as damaged, dimension issues, hazmat products, or sellable.
Quality Control Inspector
StoneHouse Marketing Services
Norman, Oklahoma
08.2019 - 02.2020
- Conducted in-process quality checks on production lines.
- Inspected raw materials for quality compliance with company standards.
- Utilized measuring tools to assess product specifications accurately.
- Documented inspection results and reported defects to management.
- Collaborated with production teams to address quality issues.
- Assisted in training new inspectors on quality control procedures.
Affixing Operator
StoneHouse Marketing Services
Norman, Oklahoma
01.2019 - 07.2019
- Operated machinery to support marketing material production processes.
- Managed inventory to ensure availability of promotional resources.
- Coordinated workflow to optimize project timelines and efficiency.
- Assisted in quality control checks for finished products before distribution.
- Collaborated with team members to maintain a safe working environment.
- Documented production activities for compliance and reporting purposes.
- Trained new operators on safety protocols and operational procedures.
Education
High School Diploma -
OCCC
Oklahoma City, OK04-2021
Pharmacist - Graduated
Universidad Santa María
Venezuela08-2001
Skills
- Quality assurance inspections
- Inventory management
- Issue resolution
- Onboarding new hires
- Time management
Job Preferences
Customer service rep
Remote customer support
Personal Information
- Age: 49
- Marital Status: Single
Languages
English
Professional
Spanish
Full Professional
Timeline
Fulfillment Associate
Amazon
02.2020 - Current
Quality Control Inspector
StoneHouse Marketing Services
08.2019 - 02.2020
Affixing Operator
StoneHouse Marketing Services
01.2019 - 07.2019
High School Diploma -
OCCC
Pharmacist - Graduated
Universidad Santa María