Indira Monje
Hollister,CA
Summary
Reliable candidate enthusiastically pursuing opportunity to add immediate value to the community. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills to achieve any desired outcome.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional Manager
Blue River
245 Daffodil Dr. Hollister CA 95023
12.2021 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
- Worked flexible hours across night, weekend, and holiday shifts.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed the 24 hr on call phone to guide staff during emergencies or other situations.
Cashier
Hollister Super
1280 4th St, Hollister CA 95023
05.2021 - 11.2021
- Operated cash register to record transactions accurately and efficiently.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained good balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Welcomed customers and helped determine their needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Enhanced shopping experience, provided product information and location assistance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Worked effectively in fast-paced environments.
Swim Instructor for Children
Hollister High School
1220 Monterey St, Hollister, CA 95023
05.2021 - 07.2021
- Taught daily swim instruction to students varying in ages and skill levels.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
- Set up and broke down equipment before and after classes.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Utilized various teaching aids such as kickboards, fins, pull buoys, or noodles to provide targeted support for specific skill acquisition among students at various competency levels.
- Adjusted lesson pacing according to individual student needs while adhering to established curriculum guidelines, ensuring optimal progress for all learners.
- Implemented proper safety protocols and emergency response plans.
- Implemented new and creative exercise routines to keep participants motivated.
- Updated training materials to include latest swimming techniques and safety protocols.
- Collaborated with parents to discuss progress and set goals for young swimmers.
Education
High School Diploma -
Hollister High School
1220 Monterey St Hollister CA06.2022
Skills
- First aid and CPR
- Client Support
- Medication Administration
- Behavioral Management
- Fast Learner
- Critical Thinking
- Documentation and Recordkeeping
- Childcare experience
- Clear Communication
- Adaptability and Dependability
- Patience and Empathy
- Customer Service
Certification
- CPR/AED [HSI] 2024 September
- DSP [DDS] 2022 August
- Recognizing signs of abuse and how to respond [SARC] 2023 March
- RBT [RELIAS] 2024 May
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Direct Support Professional Manager
Blue River
12.2021 - Current
Cashier
Hollister Super
05.2021 - 11.2021
Swim Instructor for Children
Hollister High School
05.2021 - 07.2021
High School Diploma -
Hollister High School