INDIRA A. NUNEZ
Hudson County,New Jersey
Summary
Results-driven leader with extensive experience in the legal field and a strong background in data analysis. Proven ability to effectively lead and manage a diverse team while maintaining a focus on delivering high quality service to judges, attorneys, court users, and staff. Skilled in utilizing data analysis techniques to identify trends, improve operational efficiency, and drive informed decision-making. Adept at leveraging legal knowledge to ensure compliance and uphold the integrity of the judicial process. Seeking a challenging opportunity to apply my expertise in data analysis, legal acumen, and leadership to drive organizational success in a dynamic and fast-paced environment. Committed to producing accurate court case management statistics, creating impactful reports, and providing strategic guidance to senior leadership based on insightful statistical trends and research findings.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
CIVIL DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
09.2022 - Current
- Provide leadership to a team, overseeing statistical analysis and offering guidance to the vicinage's senior leadership on critical areas of interest or concern
- Responsible for the management and administration of the Civil, Special Civil Part, and General Equity areas, including case flow processing, case management, and policy and procedure development
- Spearhead the production of the Hudson Vicinage's court case management statistics, generating accurate and timely reports for key internal management purposes
- Draw meaningful insights from statistical trends and research findings, effectively communicating them to senior leaders of the organization
- Plan, distribute, coordinate, and monitor work assignments of others; evaluate work performance and provide feedback to others on their performance; ensure that staff are appropriately selected, utilized, developed, and trained; recommend personnel actions such as hiring and progressive discipline; assess the training needs and requirements of staff to enhance their skills, and determine goals and objectives
- Successfully spearhead projects aimed at reducing backlog, resulting in a remarkable 30% reduction in the time between the filing of cases and their trial
ASSISTANT FAMILY DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
04.2021 - 09.2022
- Directed and supervised the everyday operations of the Children in Court and Juvenile units within the Family Division while mentoring and coaching staff, providing direction and feedback, and conferring with members of case management teams for program or case management
- Conducted comprehensive statistical analysis to address key research questions of interest and concern to the Children in Court Unit within the Family Division, working towards a S.M.A.R.T
- (Specific, Measurable, Achievable, Relevant, and Time-bound) goal to reduce time in outside of home placement and path to permanency
- Provided all required data and related analysis to the Hudson Vicinage's senior leadership and key management committees, in support of the Children in Court Advisory Committee and its Race Equity Subcommittee towards the S.M.A.R.T
- Goal
- Provided information to judges, attorneys, or community organizations fostering effective communication and collaboration
- Served on committees or task forces to recommend improvement in operating procedures or administrative practices
- Supported the Hudson Vicinage's Children in Court Judges by drawing insights from statistical trends and research results, offering valuable guidance on strategic initiatives
- Compiled statistical data on workload volume backlog, unit expenditures, personnel actions, fixed assets
- Evaluated case management systems to offer solutions to existing problems
EXECUTIVE DIRECTOR
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
06.2019 - 04.2021
- Liaised between the Board and higher authorities as well as related agencies of government, professional organizations, institutions of professional education, registrants, and applicants for license and the public
- Executed directives and rulings of the board through correspondence, conferences, research, and reports
- Supervised staff with the processing of applications and documents related to education, as well as experience for admission to the licensing examinations; with administration of licensing examination; arrangement of schedules for tests; collection of fees; and procedures and controls related to complaints alleged illegal practices or violations of law and rules
- Performed in-depth review and assessment of applications; prepare summaries of qualifications of individuals with recommendations for approval of the board
- Conducted investigations through the Enforcement Bureau while receiving and summarizing collected evidence and submitting reports to the board for consideration and action plan
- Organize and participate at informal hearings on violations and formal hearings on revocation or suspension of license and implemented determinations of the board
GOVERNMENT REPRESENTATIVE
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
12.2017 - 06.2019
- Managed the application process for licensure and issuance licenses to qualified individuals; administered pending applications backlog; and evaluated the readiness for completion and abandonment
- Supported with the oversight of board operations and businesses including coordination of board meetings, keeping record of board decisions, and delivery of information to applicants and licensees of boards' determinations
- Determined discrepancies between use and management directives through thorough review of historical documents and current reports
- Comprehensively researched on potential license violations concerns to isolate and solve issues
- Acted as liaison between boards and national associations for licensees
- Maintained engagement at seven professional board and committee meetings monthly and recorded minutes of determinations
COURT SERVICES OFFICER
SUPERIOR COURT OF NEW JERSEY
08.2015 - 12.2017
- Worked with constant coordination with judges and team leaders in defining priorities, planning case flow, coordinating trial motion calendars, and systematizing workflow for seamless court operations
- Recommended feasible solutions to issues encountered by team members, as well as presided over mediation sessions
- Answered inquiries from team members, law clerks, and judges
- Facilitated Landlord Tenant class in preparing mediation to incoming law clerks, as well as training sessions for incoming staff
- Created training materials including PowerPoint presentations, manuals, and flow charts
LEGAL ADMINISTRATIVE ASSISTANT
LOW & LOW, LLC
04.2014 - 08.2015
- Conducted document review using advanced computer programs such as PACER
- Created legal documents such as pleadings, motions, contracts, and briefs utilizing Microsoft Office Suite
- Demonstrated knowledge of legal terminology while drafting letters and other correspondence for attorneys
- Provided administrative support to attorneys including filing, scheduling meetings, preparing reports, and managing calendars
IMPORTS SPECIALIST
DYNAMIC WORLDWIDE
10.2012 - 04.2014
- Implemented innovative strategies to increase efficiency of operations
- Developed processes to collect and store data for future use
- Coordinated with stakeholders to support business demands
OPERATIONS SUPPORT ASSOCIATE
IDS
10.2011 - 10.2012
- Provided customer service and support to internal and external clients, ensuring timely resolution of inquiries
- Maintained accurate records of transactions, updating databases as needed
- Coordinated with vendors to ensure timely delivery of products and services
RESTAURANT GENERAL MANAGER
ADF COMPANIES, PIZZA HUT
03.2010 - 08.2011
- Supervised and led a team of 30 staff members, including 5 supervisors, effectively managing their performance, and fostering a productive work environment
- Implemented strategic scheduling techniques to optimize labor costs and drive sales
- Strategically scheduled staff to work during peak hours to meet customer demand and efficiently allocated resources during slower periods to control labor expenses
- Demonstrated diligent inventory management skills by closely monitoring inventory levels, minimizing food waste, and ensuring adequate supply to meet projected sales demands
- Conducted regular staff meetings to provide feedback on performance and discuss upcoming changes and events
- Maintained accurate financial records and contributed to the overall financial success of the organization by submitting weekly sales and profit and loss reports to headquarters
- These reports provided key insights into the store's financial performance, aiding in strategic decision-making at the corporate level
- Developed revenue forecasts and generated reports to monitor the restaurant's budget, ensuring financial objectives were met
- Conducted regular maintenance checks on kitchen equipment, promptly reporting any malfunctions for immediate repair or replacement
RESTAURANT ASSISTANT MANAGER
ADF COMPANIES, PIZZA HUT
01.2010 - 03.2010
RESTAURANT SHIFT MANAGER
ADF COMPANIES, PIZZA HUT
08.2005 - 01.2010
- Successfully managed store scheduling during an extended leave of the restaurant general manager, ensuring that labor costs remained within budgetary limits while maintaining high sales
- Effectively balanced staffing levels to meet customer demand, optimizing productivity, and customer service
- Provided supervision and leadership to a team of 5-8 individuals per shift, ensuring the efficient and timely delivery of food orders and addressing any customer complaints promptly and effectively
- Maintained a focus on exceptional customer service and resolved issues to ensure customer satisfaction
- Assisted the general manager in inventory management tasks, including counting inventory and ordering supplies, while adhering to budgetary constraints
- Maintained a keen eye on inventory levels and effectively managed supply orders to prevent overspending and minimize waste
- Acted as the acting general manager during short periods or vacations when the general manager was absent
- Assumed overall responsibility for store operations, including managing staff, overseeing daily operations, and ensuring compliance with company policies and procedures
Education
PHD - PUBLIC POLICY AND ADMINISTRATION
WALDEN UNIVERSITY
Minneapolis, MN12.2025
MASTERS - PUBLIC ADMINISTRATION
AMERICAN PUBLIC UNIVERSITY
Charles Town, WV06.2021
BACHELOR OF ARTS (B.A.) - INTERPRETATION & TRANSLATION
RUTGERS UNIVERSITY
New Brunswick, NJ12.2009
Skills
- Policy and Procedure Improvement
- Policy Development
- Strategic Planning & Data Analysis
- Project Implementation
- Performance Management
- Active Listening
- Team Recruiting and Onboarding
- Operational Records Review
- Staff Motivation
- Persuasive Communication
- Staff training and development
- Cross-functional team coordination
- Staff motivation
Certification
Scrum Master Certification
Timeline
CIVIL DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
09.2022 - Current
ASSISTANT FAMILY DIVISION MANAGER
SUPERIOR COURT OF NEW JERSEY
04.2021 - 09.2022
EXECUTIVE DIRECTOR
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
06.2019 - 04.2021
GOVERNMENT REPRESENTATIVE
OFFICE OF THE ATTORNEY GENERAL, DIVISION OF CONSUMER AFFAIRS
12.2017 - 06.2019
COURT SERVICES OFFICER
SUPERIOR COURT OF NEW JERSEY
08.2015 - 12.2017
LEGAL ADMINISTRATIVE ASSISTANT
LOW & LOW, LLC
04.2014 - 08.2015
IMPORTS SPECIALIST
DYNAMIC WORLDWIDE
10.2012 - 04.2014
OPERATIONS SUPPORT ASSOCIATE
IDS
10.2011 - 10.2012
RESTAURANT GENERAL MANAGER
ADF COMPANIES, PIZZA HUT
03.2010 - 08.2011
RESTAURANT ASSISTANT MANAGER
ADF COMPANIES, PIZZA HUT
01.2010 - 03.2010
RESTAURANT SHIFT MANAGER
ADF COMPANIES, PIZZA HUT
08.2005 - 01.2010
MASTERS - PUBLIC ADMINISTRATION
AMERICAN PUBLIC UNIVERSITY
BACHELOR OF ARTS (B.A.) - INTERPRETATION & TRANSLATION
RUTGERS UNIVERSITY
Scrum Master Certification
PHD - PUBLIC POLICY AND ADMINISTRATION
WALDEN UNIVERSITY
Languages
Spanish
Native or Bilingual
Education
New Brunswick, NJ,Charles Town, WV,true,Minneapolis, MN
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